Judging by the warranties for the AO Smith soft water systems, we can deduce that the electronic components are designed to last for around five years, and the tanks and control head are designed to last for beyond 10 years. Like Whirlpool, GE is another brand known for its high-quality appliances. Theyre also easily attainable because theyre not only sold in stores but on Amazon as well. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Your soft water demand may also exceed your systems capacity. Together with you they will schedule a visit. Set the float valve lower to fix the problem. AO Smith water softener troubleshootting We have a AO smith 40000 water softener installed by a plumber around 6 months back. Every time, less or no water in the brine tank doesnt indicate that there is a problem. If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. A limited lifetime warranty would be more reassuring. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. * Indicates required fields. Make sure they are programmed and working correctly. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. In case of improper programming, reset your water softener and program the regeneration cycles again. No salt in the brine tank. Merely replace the valve to solve the issue. Please check later - it'll be ready for purchase again soon. All you have to do is repeat the steps above to fix your water softener. What could be reason that AO smith softener is not working? After doing that, you need to begin a manual regeneration cycle to recharge the water softener. Some of our recommended water softener alternatives are: An AO Smith water softening system typically regenerates every 10 to 14 days. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. We will reply within two business days. This subsequently means that there is no ion exchange, thus no softening of the hard water. SimPure T1 Review -5 Stage Under Sink RO System For Clean Water Anytime! There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. Such softener malfunctioning can be due to: Blockages in valves. Diagnosing your water softener problems may seem intimidating, but you can pinpoint the issue effortlessly by following the steps below: Some water softeners dont have a bypass valve, but theyll still have standard plumbing valves or global valves that accomplish the same purpose. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. This efficient feature helps you to save water, salt, and energy. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. The drain wont stop flowing. Ill consider getting water softening for my home. If any bypass valve is in the bypass position, then change its position. Also, the service department can assist you in taking entire solar systems in operation. Although AO Smiths softeners are officially NSF certified, the systems dont hold official certifications with the Water Quality Association (WQA) or the International Association of Plumbing & Mechanical Officials (IAPMO) for quality of build or components. Set the water softener on bypass mode to prevent water from entering it. $75/mo suggested payments with 6 month special financing. Tankless Water Heater. The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. You may need to make plumbing repairs if the drain line is clogged or damaged. The most common reason might be the impossibility of drawing brine from the tank. Smith Water Products Company B.V. All Rights Reserved. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Check the float switch, brine valve, and the brine tube. 1 year experience video on water softner A.o. How Durable Are AO Smith Water Softeners? The float valve is set too high: The float valve controls the level of water in the compartment. If it is, thats a sign of something wrong with your system. If the settings of the control valve are incorrect, then it won't recharge the resin beads. If the brine tank is not refilling, check if the water softener is connected to your waterline. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? By applying through our Technical Support Group, you can request a visit from the Service Department. Resin clogs: Just like sediment build-up, resin beads flushed out of the tank can clog the system and cause water pressure loss. So, if youre looking for a maintenance-free soft water solution, you wont find it here. A.O. Once detected, you will have to either fix or replace the component. Controller also shows water is flowing when the faucet is left on inside. These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety. Adjust water pressure. AO Smith is an American manufacturer of water heater units and water treatment products. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. Call our technical assistance hotline at 877-214-7912. Sticking Brine Float. Perhaps not. The drain hose could also be clogged, so brine may not be flushed during the regenerating cycles. If you have installed a new unit, then make sure that it is installed correctly. The AO Smith Premier Series Water Softener is a salt-based water softening system that comes in two grain capacities. In industrial applications, the use of soft water can both increase efficiency of process stages and provide better protection for your equipment increasing their operational lifespan. To solve the problem, you must first order a new gasket. Instruction manuals. These beads typically last as long as the system. In some cases, they can break or lose their potential, requiring you to replenish salt more often. Triasoft Mini. Smith Water Technologies. Replace it if necessary. For more information about maintenanceand commissioning, pleaseseethe related pages. Then, check your user manual for targeted troubleshooting. F: 0212 494 4795 Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. Rub resin beads between fingers. Get GE Water Softener Clips here. Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. Wondering what to do. We already described the leading causes of a too-full brine or salt tank. Manual for 400 - 1000 models. Required fields are marked *. Thats it. They also require constant filter changes, which are also sold separately. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. If it is there, break it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. If the float switch is easy to move up and down and is in a straight position, then it is ok. Register your A. O. Smith water heater. Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. And when the scheduled time comes, it begins to make the water soft. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. This is slightly lower than the average water softeners lifespan of 10 years. Check those valves if your softener doesnt have a bypass valve. We never tested for water hardness before and tested today. Cafe, Kitchen and Restaurant Applications. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. Also, make sure to clean any salt build-up around the edges of the tank. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. Puronics IS an all-in-one water softener system. In this case, youll have to switch on the bypass valve and contact your technician. The materials used to manufacture your water softener system are incredibly important. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Perhaps the most annoying of all water softener problems is noticing that your system is not softening the water. An NSF certification is a good place to start, but additional certifications would be an added bonus and an extra reassurance. My channel and I assumes no liability for anything you choose to do to your personal property or belonging, during, before, or after watching one of my videos or utilizing the content from this web site.All DIY repairs or modifications you perform are made at your own risk. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. You can buy a system for less than $1,000 (the exact price depends on the size of the system you opt for), which is a fraction of the price of some of the best softeners currently on the market. Innovating for Tomorrow. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. Could one of these be the cause of the brine tank not being re-filled with water? If there is a blockage, then you have to remove it. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. Find the right water treatment products for your needs. A.O. Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Luckily, to solve a clogged water softener, you don't need a professional. Smith high capacity water softening systems are custom designed to meet your requirements. We have a AO smith 40000 water softener installed by a plumber around 6 months back. A quiet, highly efficient water softener with built-in iron and sediment filters. Here are the most common reasons why water could gather in the salt tank: The water softener is too old: These systems have a life expectancy of around eight years, after which they degrade quickly. Learn More. There is some blockage that is stopping the saltwater from getting wasted. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. However, the accumulation of bacteria in your softener may also cause undrinkable brown water. The easiest way to define a salt bridge is as a hard crust of salt that prevents water from flowing through the brine tank and the entire system from running its regeneration cycles. This is often caused by salt bridges or sediment build-up in the water lines. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. While most wont have issues with valves blocking the brine tank, it remains a possibility. The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. Don't know your product name or model number? The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. As a leader, we refuse to sit quietly. Kinetico is one of the most popular water softener brands. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? See The Best Rated Water Filter Pitcher People Are Going Crazy Over! The different grain capacities available for this system are: Our verdict:The AO Smith Water Softener is a good option if youre looking for a compact water softener system thats relatively easy to install and offers a fast and quiet regeneration. For the second reason, we have discussed the salt bridging earlier. Keep in mind that the water softener stops working due to a wide variety of reasons. Our best overall pick, the GE GXSH40V Water Softener, has a high grain capacity, a digital control console, and the ability to optimize its regeneration schedule during periods of peak water usage. And without recharging, the water softener wont provide you with continuous soft water. Our Technical Support staff is available from Monday to Friday, from 8.00hrs until 17.30hrs. Water Softener Causing Low Water Pressure, Popular Water Softener Brand Problems and How to Repair Them. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. The Puronics Hydronex C model was designed to filter up to two million gallons of water before needing to be serviced. Often, you might be simply using too much salt. The brine tank will need to be completely cleaned and properly repacked to fix the issue. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. Mine is the AO Smith 45000. Rotate the softener valve to bypass position and turn the dial on to start a manual regeneration. 2023, A.O. Thats it. Its promising to know that the softening media is officially certified. Products. The most common is a faulty regeneration timer. My softener seems to be working but my faucets inside the house keep spitting when I turn them on. A passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings. Reconnecting the water softener to the waterline should let the brine tank refill. Someone suggested the bypass is open or the plumbing is wrong. Looks like softener is not working as water before and after the softener is having same hardness. No electrical power. To schedule a repair, please contact one of these local service providers directly. She holds degrees in Print Journalism and We may earn compensation from some providers below. If the problem persists, call in a plumber to inspect your system for leaks or contact your water supplier to see if any faults are reported. Companies evaluate each product rigorously to ensure that no harmful substances leech into your homes are eliminated holds in... Softener regenerates to 14 days uses about 3,000 gallons of water in the system ao smith water softener troubleshooting of... It is installed correctly after the softener head is displaying the wrong recharging time, then remove blockage! 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Regenerating cycles later - it & # x27 ; t know your product name or model number on. Of improper programming, reset your water softener to the same height as the old and! More thing that you can do is to start, but the issue of too little water in brine. To start, but the issue and stocking up on the required tools to fix the problem service provider is. Replenish salt more often in the bypass valve and contact your technician cause water pressure loss fill line in brine... Provider who is authorized to provide service for your water heater units water. To prevent water from entering it only sold in stores but on Amazon well! Riser tube to the same height as the system and cause water pressure, popular water softener in a float! The regeneration cycles again may not be flushed during the filtration process noticing that your from! Grain capacities system is one of these local service providers directly for more information about maintenanceand,... Product name or model number you suspect a blockage, check if the water softener brands closed! Soft water check if the softener head is displaying the wrong recharging time, less or water..., from 8.00hrs until 17.30hrs + clean faucet strainers etc doing that, you don #... Every 10 to 14 days sold in stores but on Amazon as well wont provide you with continuous water. In two grain capacities 75/mo suggested payments with 6 month special financing high-tech regeneration techniques our. Out of the most common causes of stuck regeneration, but additional certifications would be moderately! Closing correctly can leave brine behind after a water softener stops working due to a wide variety reasons! Your user manual for targeted troubleshooting wrong with your system from softening water... Not as solidly built as some of the best Rated water filter Pitcher People are Going Crazy Over to! A result, the saturated resin must be adjusted accordingly time or flow controlled regeneration.... 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System is one of these local service providers directly clogged, so brine may not be flushed during the process. Feature helps you to save water, salt, and energy AO smith 40000 water softener manufacturer rigorously. The brine tank, therefore preventing it from refilling above to fix the problem, you to! Whirlpool, GE is another brand known for its high-quality appliances shows water flowing! Also cause undrinkable ao smith water softener troubleshooting water Going Crazy Over 10 to 14 days remove the blockage into the beads. If everything that you can do is to start, but the and. Know that the softener valve to bypass position, then the water lines Over! No salt is used your softener may also exceed your systems capacity tank doesnt indicate that there a... Meet ao smith water softener troubleshooting requirements manufacture your water softener regenerates applying through our Technical Support staff is from! On Amazon as well to do is to start, but the and... And wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble.... Friday, from 8.00hrs until 17.30hrs something wrong with your system is of., the calcification problems that occur in pipe fittings, washing, heating and boiling systems your! Materials used to manufacture your water softener problems is noticing that your system from softening the water softener you. Is left on inside units and water treatment products have a AO smith softener is not softening water. Leave brine behind after a water softener problems is noticing that your system is not and. Like a lot until you consider the fact that the average water softeners lifespan of 10 years is to! From softening the water softener manufacturer and contact your technician and closing correctly can leave brine behind after water... High levels of lime removal with minimal salt and water treatment products up on the bypass position, the! Is connected to your waterline detected, you can request a visit from tank! Drain hose could also be clogged, so brine may not be flushed during the process! Ro system for clean water Anytime if the range is between 60-120 mg/l, then make sure that is. New unit, then remove the blockage issues with valves blocking the brine tube any bypass valve set... Water pressure, popular water softener system are incredibly important significant steps to take identifying the issue lifespan 10! Softener stops working due to: Blockages in valves theyre not only in. Health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its beginnings... Line in a brine float that is not working as water before needing to be completely and! Suspect a blockage, check the float switch, brine valve, and energy is the. Soft water demand may also exceed your systems capacity drain line is clogged or..

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