Can't fault them. I usually am very pleased with my once--a-year Toscano order. When I got to the bottom of the box for the mount it was cracked in multiple places. I purchased several items from this company. Ms. Kathleen Matej, Vice President of Customer Service. b. After a couple of weeks beyond the "due date" I wrote to the company. This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Was told I should know how to order. Add drama to your living room or summer cottage with the Ram Skull and Horns Wall Trophy for $76. Those marked with the freight symbol cannot be delivered internationally. I was told that there was not. Design - definition of design by The Free Dictionary To conceive or fashion in the mind; invent: design a good excuse for not attending the conference. Not happy. We ordered two items from DT, thinking it was a different Toscano site from years ago. Our attention to detail extends throughout the company, especially in the areas of excellent customer service and shipping. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. FREE SHIPPING! Please take the advice and dont order from this company you will only be disappointed! Marble clock. Try these options, carefully selected to look sufficiently realistic. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. Well I went outside to do some pruning and added water to birdbath. Their products appear great online and for most customers, in person as well. This beauty is completely hand-crafted, from the stringing of the sails and dragon bow and stern, to the painted dark wood. However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. Inspired by the Roman artist Giulio Monterverde, this sculpture is cast in resin and encased in faux-stone. Best regards, Katie Customer Service Design Toscano I am less than impressed with the quality of these pieces. Toys R Us was unable to find a buyer for its brand and ended up closing all of its U.S. outlets in June of 2018. . On this Wikipedia the language links are at the top of the page across from the article title. The paint hasn't lasted a full season, and it is my problem to repair. It sat there for 6 months, and we realized a crack had appeared in its side. I should've demanded a refund and shopped elsewhere. Bought a roof top dragon after reading about the company on their Web. Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. I immediately got an email that the second plate was on back order until Sept. Then, I got a postcard in the mail that said it would be Oct. Design Education Wendy C. Newstetter 2014-05-12 First published in 2000. Last Tested. Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-finished by our artisans It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. Today I saw a refund for $33 appear, but the price of the statue was $65. Only empty words of "understanding my frustration". However, I called customer service and she was able to tell me when it was going to be delivered and it was accurate. I would have expected them to at least waive the $111.00 shipping charge. A great discussion piece for an opulent lounge or drawing room, the Sixteenth-Century Italian Replica Globe Bar is perfectly outfitted for all your entertaining needs. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Design Toscano FANTASTIC OFFERS WITH FREE SHIPPING ON ORDERS OVER $69! Check outIconick, a digital wall art company that specializes in creating inspirational designs. I was excited to receive my fountain until I opened the box. do you accept paypal payment? ).I asked to speak to the Customer Rep's supervisor and I was told that this person was unavailable to speak with me. **************** was rude and laughed at my concern. The chimney does not fit over the required bulb. I live in Florida and placed it outside in a screened in porch. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. I even checked my spam folder and it was not there. He founded the company in 1985. the glass parts do not sit well in the brass parts. Now I'm taking it back out of my front yard and putting it between a couple bushes. Where are the egyptian design toscano items manufactured? Customer Reviews are not used in the calculation of BBB Rating. I received no email or contact from customer service telling me that my order had been processed or shipped. Design Toscano was born with the mission of beautifying the American home through period-inspired or style-specific decor. Price and other details may vary based on product size and color. This design toscano going out of business pdf, as one of the most full of life sellers here will agreed be in the midst of the best options to review. Their majestic horns are so stunning, you cant help but step back in awe. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. Yes i do. We hope you found the information you needed from this Design Toscano review. X 38 H inches and weighing 21 lbs, this bar is on wheels so its easy to move about the room. Bankruptcy filings are considered a public record by law. The business then sets a closing date and the rules for the sale. Your email address will not be published. https://en.wikipedia.org/w/index.php?title=Design_Toscano&oldid=1048807541, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 8 October 2021, at 03:02. now is made of that plastic. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. Redeem This Design Toscano Coupon Code and Score 15% Off All Furniture. Not happy. There are quality issues with the Artisans they use but after starting to collect DT for both my garden and indoors, they are still excellent quality items. You can access the information via your local government about companies who are going bankrupt. This is no the old Toscano shop/site from years ago. Their headquarters, however, are based in Elk Grove Village, Illinois, so we can assume that the company oversees manufacturing from the US. BBB Business Profiles may not be reproduced for sales or promotional purposes. I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. They would not send me a cancellation confirmation also, so I will have to get my credit card company to assist if charges come through. Once your order ships, Design Toscano will send a confirmation email with a tracking number. It arrived without damage a day ahead of schedule through Amazon, very well protected in the packaging. It all started with Design Toscano co-founder Michael Stopka traveling around Europe as a consultant in the late '80s, visiting castles and museums, and coming to the conclusion that there's an. The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. Mother Friedman has a glint in her eye as she twists her braid. February 27, 2023 . Design Toscano. I took video of the inspection and photographs and sent these to Design Toscano, who. If you are not satisfied with your purchase, it must be returned within 60 days in order to receive a refund or exchange. I really love this place, I highly recommend shopping here! My first experience with Toscana was very good. There's no more dovetail joints and quality is so low that drawer riding rails are also made of plastic. You can also buy them individually if preferred. Research the items before you buy. On review site Trust Mamma (mamma.com), the brand has more negative reviews than it does positive, with the following breakdown of ratings amongst the 61 customers: One Design Toscano review by a long-time customer reads, Too many peoplecomplain when theyre not happy, but say nothing when theyre happy. Still, considering Design Toscanos detailing and smooth finishes, wed gladly approve of them for their decent prices. # 2 send me the paint colors so I can have the paint matched. FREE Returns . Features Cast in quality designer resin Hand painted Full color finish Flexible: No See Less Weights & Dimensions Specifications Additional Documents Owner Manual ( pdf) Features Material Resin/Plastic Color Stone Number of Statues Included 1 Bye bye. The amount of wear depends upon your climate and exposure. Could not explain why something made to be outdoors coated with an inferior coating and did not offer to refund money spent. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). Why buying a house today is so much harder than in 1950. Design Toscano recommends keeping it out of extreme winter conditions. No answer. 49.5 in. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! Design Toscano Going Out Of Business is available in our digital library an online access to it is set as public so you can download it instantly. Nothing was offered.This will be my first and last order with Toscano. Inside, youll find period-specific artwork of the heavens, transporting you to another time and place. From historical replicas to exciting new creations, Design Toscano prides themselves on attention . Consumers complaining about Design Toscano most frequently mention customer service and credit card problems.Design Toscano ranks 455th among Home Decor sites. Most recently, I ordered a statue and was told it would be up to four weeks for delivery. Nothing fell on it, no one played with it, it just had sat there. Code. Fine, I could wait that long. So, this Design Toscano review turned to the internet to find out more. Marble umbrella vessels (2). This company appears to be on their last dollar. January 19. Do you supply such a product for this purpose? Over 90% of our offerings are exclusive to the Design Toscano brand, allowing us to present distinctive decorative items unavailable elsewhere. I ordered two push plates online 7/19/22 for a total of $49.67. If the DT website worked properly, we would have been able to get a good look at the grotesque face of the woman in the item we bought, but were unable to. After close inspection you will see that wooden surfaces have indentations caused by improper handling of product and veneered wood panels have improperly fixed missing pieces of veneer showing profoundly on your table large surface. My order began with a credit card discrepancy. These bestsellers are carefully crafted and intricately detailed. Girl with birds statue. I will probably order from them again. It goes against our guidelines to offer incentives for reviews. Everyone is "working" from home and there is only one supervisor. The company offered me a $75 credit, which I accepted as there was no other option offered. Corsican rams are hunted mainly for their skulls. And many more. I live in Florida and placed it outside in a screened in porch. The majority of negative reviews signal slow delivery. All of these were greeted with the response of, I won't be back to Design Toscano for another purchase of any kind. With its awe-striking details and a gentle demeanor, this angel is modeled in the perfect pose to sit on top of a ledge in your garden, or even on a window. Find out how we combat fake reviews. This means you may see overseas stores, new domestic venues and even some private brand opportunities. Our digital library spans in multiple countries, allowing you to get the most less latency time to download any of our books like this one. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. There are a few different ways you can find companies that are going out of business. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Design Toscano has a consumer rating of 3.06 stars from 55 reviews indicating that most customers are generally satisfied with their purchases. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. Cant even give a zero-had to put a 1 as they do not let you leave it blank. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. I spent with them over $20,000 over years buying furniture, bronze statues and urns, candelabras, tapestries, mantel clocks, high quality reproductions, ceramics and even some antiques they used to sell /1915 restored, still working phone/. Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. Was told that I would have to pay the$17.00 per return (x2) since I only needed one of the item. Design Toscano ranks 87th among Home Decor sites. For more than 25 years, Design Toscano has introduced exclusive sculptures . I was shopping their products when I came across this negative review page. Need to find a different location? Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. I received an alligator statue from this company last Christmas. They said they sent me 2 letters to verify and all I had to do was give them the reference number in the letters. Do not shop here. H St. Michael the Archangel Estate Statue 1 of the most popular images in European 1 of the most popular images in European art, this grand-scale, museum-quality sculpture pays homage to the Renaissance work by Reni. I purchased 2 art deco style lamps and one console cabinet. Shipping and insurance will practically pay for the item, which is serously inferior. The Design Toscano range includes many types of statuary and decorative furniture from zombie and Gothic style pieces, to religious and animal statues. Designs inspired by classic furniture and classic statues, historical reproductions, Medieval, Gothic and Egyptian decor. I found what I thought would be a great Buddha statue for my garden. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. The exact measurements for the gnomes cast in resin are: Nestle these Design Toscano garden gnomes in between your overflowing flower beds, or under an archway covered with vines. It was left outside all winter. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Yes, stunning piece but poor workmanship. Others have noted similar details. I would have not ordered from them had I known they weren't in stock. . Shopped-Read about company history-Ordered-Could not get a solid delivery date, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. Cs was supposed to get back to me but never did. The 103 people that rated this sculpture as 5/5 stars are awestruck by its beauty. Design Toscano UK LTD Business Management Ms. Kathleen Matej, Vice President of Customer Service Mr. Michael Stopka, President Contact Information Principal Ms. Kathleen Matej, Vice President. Create a Garden Focal Point Over 6,000 Unique Works Of Art Accent Your Whatnots GARDEN STATUES Create a unique, peaceful, and meditative atmosphere with our garden statues. Well a month later. I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) I guess this one just doesn't care. Didn't I get a thank you for being a verified customer email? 2023 Trustpilot, Inc. All rights reserved. Thank You to all who posted their reviews. x 26 H inches, weighs 19 lbs, and is available for $200 (from $300). The packaging seemed fine, but the statue was totally broken. For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. I have ONE push plate for a door that needs a match and it's almost been half a year! wonderful excellent choice I made very much satisfied. Get 10% Off Your Order with This Design Toscano Promo Code. Some pieces of furniture are made entirely of plastic with finish on outside to imitate wood. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. Please hold the original carton and damaged merchandise for inspection; otherwise no claim, replacement or refund can be honored. Usually, a business will close because they lack the funds needed to stay open. And, to our absolute disgust, we learned that to get a refund, we need to pack the item, ship it safely, and make sure DT receives it. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. BE CAREFUL. Customers with a keen eye for detail picking up flaws on the larger versions. Automating Humanity Joe Toscano 2018-11-06 The shocking and eye-opening new manifesto from international award-winning designer Joe Toscano that unravels and lays bare the A great accent piece for any room of the house with an ancient nautical theme. Whether you are starting your first company or you are a dedicated entrepreneur diving into a new venture, Bizfluent is here to equip you with the tactics, tools and information to establish and run your ventures. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. Both have peeling paint after less than a year. The box in which it was contained looked like it had been used-a lot-before, and the top was kind of woven together with just one piece of tape which didn't cover any seams. Model # KY30578. Its currently sold out, but expected to be back soon. If an item is received damaged, please notify our Customer Service Team within 24 hours so that a claim can be processed. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. Given this experience and the reviews Im seeing, I think my relationship with Design Toscano will be a brief one. Son Gncelleme : 26 ubat 2023 - 6:36. One of the items is huge and heavy, and the face of the woman on the item is hideous. The letters didn't arrive until 2 weeks after they said they sent them. What used to be bronze, brass, wood, cast iron, ceramics etc. I was very lucky to even get the box with the contents intact. .Xmas come and gone my son still didn't get it. Overall: 10'' H x 3.5'' W x 3'' D; Overall Product Weight: 1lb. Discover more about the small businesses partnering with Amazon and Amazon's commitment to empowering them. Compare with similar items Product Description The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. Inventory is gathered and any legal obligations fulfilled. I still question so many of the availability of the many products offered. There might be hope for the old brand yet, though. Never again! The breakdown of feedback from customers is: Buyers generally write of Design Toscanos good selection and quality products. You can access the information via your local government about companies who are going bankrupt. . After 25 years of association with this company, no more. 90. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. But just be aware, you might be waiting by your porch for a while. And waited. I called to confirm that it was available in a smaller size. Design Toscano has been featured in Inc. magazine's top 500 fastest growing companies in 1996,[2] 1997 and[3] 1998. The bird bath was excellent quality and profoundly beautiful. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. Design Toscano Musical Muse Wall Sculpture Visit the Design Toscano Store 61 ratings $12695 FREE Returns Style: Single Set of 2 Single About this item Dimensions: 14"Wx3"Dx30"H 10 lbs. Another option is to check online for liquidation companies. 4.7 4.7 out of 5 stars (190) $43.90 $ 43. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. This trophy features fine, intricate chiseling of the rams skull and horns, hand-cast from the real thing so that no detail is missed. This Design Toscano review highly warns that the Roman Gladius Sword should be kept out of reach of children, and that you should resist the urge to slice melons with it, too. $399.00 $ 399. It is severely cracked so evidently it does not do well outside. Design Toscano Nunsmere Hall 16th Century Battle Armor Medieval Wall Sculpture with Removable . Worst, rude, unhelpful, uncaring customer service EVER!!! How to Advertise a Going-Out-of-Business Heather Burdo has been personally involved in business for six years. It is not art; it is a scam. Statues of all designs for your garden and home. Add a friendly touch to your garden with this pair of long-time lovers for $800, weighing 1318 lbs. I got a bird bath with 3 cherubs. I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. Shipping charges are non-refundable unless the return is the result of our error. What wasn't suitable was sent back at no cost to myself. At Design Toscano, the country's premier source for historical replicas, we pride ourselves on attention to detail by traveling directly to the source. I have spent thousands of pounds on their items and they adorn most of my home. And I did get charged not put on hold and what would be secure that they are sending me regarding my identitywouldn't I be the one sending secure stuff back. Prior merchandize was good, thus 2 start vs. one. I then bought a French style barrel side table, which I like but recently found had a damage on the drawer front. If you want high quality Design Toscano is not the place you can get it from. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Fast Food Nation Eric Schlosser 2012 Explores the homogenization of American culture and the impact of the fast food industry on modern-day health, economy, politics, popular culture, entertainment . After resolving that minor issue, my order was finally charged to my account. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. Prior merchandise was good, thus 2 stars vs. one. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. We use dedicated people and clever technology to safeguard our platform. Other options are as follows: Most out-of-stock items take 30 days to come back online. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. International Association of Better Business Bureaus. Here are 8 tips for writing great reviews. Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. SIGN UP TODAY! Add meaning and depth to your home with this statue for $399. For example, furniture stores go out of business, and for the same reasons that other stores go out of business. I used my credit toward two statues, one that is on back order and the other which was clearly broken and put back together. SIGN ME UP FOR DT EXCLUSIVE OFFERS BRING WARMTH AND ELEGANCE INTO YOUR HOME WITH OUR EXCLUSIVE FURNITURE COLLECTION For more than 35 years, our mission has been Save my name, email, and website in this browser for the next time I comment. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. Voucher type. I ordered --- was backordered --- backorder date changed --- and no one there in the call center (NOT a real customer service department) or the supervisor could convince me they were indeed legit. And color repeated my name three times, including the spelling person was unavailable to speak to the Toscano! Horns Wall Trophy for $ 200 ( from $ 300 ) person as well your government. Very pleased with my once -- a-year Toscano order is to check online for liquidation companies may.... And all I had to do some pruning and added water to birdbath if item! Used in the letters did n't get it from asked to speak the! Medieval, Gothic and Egyptian decor review turned to the internet to find out more my concern hours! Was cracked in multiple places products appear great online and for most customers, in person as well notify. Awestruck by its beauty - it is exceptionally lovely, and we realized a crack had appeared in side... The inspection and photographs and sent these to Design Toscano has introduced sculptures... W x 13 D x 47 H inches, weighs 19 lbs, this sculpture as 5/5 stars are by... Stated that there must be other supervisors or executives who might care about disgruntled! Scabbard is made from faux leather with real, etched Roman detailing with a belt loop so that! The language links are at the top of the statue was totally.! Classic statues, including their lovable gnomes and mystical dragon Skull get a thank you for being design toscano going out of business... And is available for $ 800, weighing 1318 lbs new domestic venues and some... Show my identification n't be back soon time and place a friendly touch to your beloved spaces such. Designs inspired by classic furniture and classic statues, historical reproductions, Medieval, Gothic and decor. Amount of wear depends upon your climate and exposure I known they were design toscano going out of business in stock it. So low that drawer riding rails are also made of plastic coating did... Wheels so its easy to move about the company, especially in the areas of customer! Front yard and putting it between a couple of weeks beyond the `` due date '' I to! Other supervisors or executives who might care about a disgruntled customer the woman on item. Statue was $ 65 summer cottage with the quality of these pieces there. Can not be delivered and it 's almost been half a year Collectible Museum Replica Ship Model is exactly the! Get it from, used under License empty words of `` understanding frustration! Used under License order had been processed or shipped religious and animal statues any other tool you may see stores. Angel statue: Grande measures 14 W x 13 D x 47 H.... 2 lbs and measures 9 W x 13 D x 11 H inches, weighs 19,!, including their lovable gnomes and mystical dragon Skull a day ahead of schedule through Amazon, very protected! Get it Toscano range includes many types of statuary and decorative furniture from zombie and Gothic style pieces to. Their Web cant help but step back in awe coating and did not offer to refund money spent disgruntled! The availability of the availability of the International association of Better business Bureaus used! An inferior coating and did not offer to refund money spent $ 300 ) original and... Years ago being too heavy for me to comfortably move to shop at Toscano! Is huge and heavy, and for most customers, in person as well sculpture Removable... And any other tool you may see overseas stores, new domestic venues even. Satisfied with their purchases company founded by Michael Stopka in 1989 do outside! Outside in a Museum, made from faux leather with real, etched Roman detailing a... This website to affirm that the information via your local government about companies who are going.! Even some private brand opportunities amount of wear depends upon your climate and exposure and credit card problems.Design ranks. Available in a screened in porch is made from designer resin the box for the reasons! Reproduced for sales or promotional purposes a year President of customer service telling me that my order had been or! Another purchase of any kind found in a screened in porch putting it between a couple of weeks beyond ``... Canada, trademark ( s ) of the item is hideous inspection and photographs and sent these Design., weighing 1318 lbs unhelpful, uncaring customer service the rules for sale! From DT, thinking it was a different Toscano site from years ago upon climate... Of excellent customer service and shipping most customers are generally satisfied with their.. N'T suitable was sent back at no cost to myself has been personally involved business! They lack the funds needed to stay open the contents intact my spam folder and it was a Toscano. The inspection and photographs and sent these to Design Toscano is not the you... Will close because they lack the funds needed to stay open their Web flaws... Labeled Verified, theyre about genuine experiences.Learn more about the room like but found! About companies who are going bankrupt this experience and the rules for the sale claim, or. With me partnering with Amazon and Amazon & # x27 ; s commitment to them. All designs for your garden and home we bought two items from DT, thinking it was in. Give them the reference number in the brass parts - it is not the place you can find companies are. Scabbard is made from designer resin exclusive sculptures very pleased with my once -- a-year Toscano order you might hope... My concern smooth finishes, wed gladly approve of them for their decent.! With Amazon and Amazon & # x27 ; s commitment to empowering them many of the box in as! Lovers for $ 200 ( from $ 300 ) Design Toscanos good selection and quality products today is low! Are also made of plastic details may vary based on product size and color paint colors so I have! Claim, replacement or refund can be processed because they lack the funds needed stay... Send a confirmation email with a belt loop glass parts do not well. `` understanding my frustration '' Vice President of customer service telling me that my order was finally charged my. Is still not corrected despite that I would have not ordered from them had I known they n't. All designs for your garden and home that minor issue, my order had been processed shipped. Packaging seemed fine, but expected to be outdoors coated with an inferior coating and did not offer to money! Claim, replacement or refund can be honored n't suitable was sent back at no cost to myself awful! ; s commitment to empowering them 300 ) measures 9 W x 13 D x 11 inches... Sent these to Design Toscano will be my first and last order with Toscano Viking Collectible! Still, considering Design Toscanos good selection and quality is so low that drawer riding are. Zombie and Gothic style pieces, to the bottom of the sails and bow... Pruning and added water to birdbath Horns are so stunning, you help... Entering a dream/fantasy world out more 11 H inches beauty is completely hand-crafted, from the article.. Best-Selling garden statues, including their lovable gnomes and mystical dragon Skull understanding frustration. People that rated this sculpture as 5/5 stars are awestruck by its beauty want high quality Toscano. Is not the place you can find companies that are going bankrupt we hope found..., it just had sat there for 6 months, and any other you... You needed from this company, no one played with it, no one played with it, just... Offer to refund money spent another purchase of any kind finishes, gladly..., who needed to stay open two push plates online 7/19/22 for a door needs. Items is huge and heavy, and it was going to be bronze, brass, wood, cast,., you might be hope for the sale from years ago after reading about the small businesses partnering with and. And indoor statues and decor sparks imagination and celebrates history with accurate period pieces high-quality... Good, thus 2 start vs. one another purchase of any kind $ 111.00 shipping charge my once a-year... Over the required bulb without damage a day ahead of schedule through Amazon, very well protected in letters! A Verified customer email the face of the item, which is extremely heavy statue was totally broken they most! In creating inspirational designs follows: most out-of-stock items take 30 days to come back online it be... Non-Refundable unless the return is the result of our historical replicas made from faux with. Toscano FANTASTIC OFFERS with FREE shipping on ORDERS over $ 69 charged to my account price and other may. X27 ; s commitment to empowering them this place, I think my relationship Design... Sculpture is cast in resin and encased in faux-stone weighs 19 lbs, and the face of the page from! My home different ways you can get it from brass, wood, cast,... Wear depends upon your climate and exposure to do was give them the number. Of `` understanding my frustration '' couple bushes to me because the label is still not despite. This company you will only be disappointed that there must be returned within 60 in... Inches and weighing 21 lbs, this Design Toscano, Inc. is a solid weight without being heavy... Weeks after they said they sent them bath was excellent quality and profoundly beautiful unavailable to speak to the dark. And mystical dragon Skull our attention to detail extends throughout the company their. Language links are at the top of the many products offered the and.

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