Accepted Solutions (1) 02-10-2018 10:49 PM. Press J to jump to the feed. There is still a chance that your package is going the wrong way. So if you send a wrong shipment generation request then the plugin won't be able to provide you with a valid shipping label. Use an anti-skid surface for tall stacks to reduce product movement. New episodes weekly! Oh, Ship! In addition to being one of the most efficient and reliable companies in the United States they have this cool system that makes their products a lot more reliable. Mine says 1.0 lbs/.5 kg also. The width of the pallet base should be more than half the units center of gravity or height. See the Additional Handling SurchargeNon-stackable section of the Fees and Other Shipping Information document for details on cost.. It should be noted I ordered directly from Dell. If a package got mixed up for any reason, then its FedExs problem to resolve. There are actual. Track the status of your claim online. ), Plastic pallets are another good option because theyre sturdy and reusable, but they can get slippery. The box was appropriately sized (the dim weight for the 5# package was closer to 3#). provided a tracking number using Transbusiness-Express as the carrier. The divisor is 166 . These stations handle local deliveries. (Also, an extra question. Get more details about declaring a value, including exceptions and maximum values, from the FedEx Service Guide. The hubs are large sorting centers that dispatch packages to smaller sorting stations called spokes. If the package is not delivered, it means that the tracking information is not enough for FedEx to locate the package. Open an account to save 30% off FedEx Express, access time-saving tools, and more! It is even possible that your package will still arrive on time, even if this kind of error occurs. Make sure your labels and markings are easy to see and place them on the forklift-accessible sides of the shipment. As shipping pros, FedEx suggests doing the following:. If the dimensional weight exceeds the actual weight, the package will be rated based on dimensional weight and subject to additional charges. We can help you do that. had I country I do not ship to message m Hey, so Im wondering if it would be smart to buy one of these inkless If you get weekly billing for your business account, this applies. thermal shipping label printers for $50 and get 1000 sticker labels for She even emailed me a photo of the package. Previously used the Global shipping program for the following category Liftgates can support packages up to 4,000 lbs., and liftgate dimensions are 78.75" x 30". **** Dear : Below is the Priority Mail Express Number you need for tracking your package. I looked out on my porch and a. Im pretty sure we can fix this. When constructed properly, wooden crates are a good option for shipping large items. Create an account to follow your favorite communities and start taking part in conversations. The dimensions of the air cargo compartments and delivery trucks determine how big your shipment can be.. The package will be collected but a surcharge will be issued. Packing sensitive electronic and medical equipment Protect sensitive electronic and medical equipment by crating or enclosing it, and use a combination of cushioning, corner protection, corrugated cardboard, and film to prevent it from shifting. However, if you can fit your item into a small, medium or large flat rate shipping box, USPS is cheaper than FedEx. My paranoia and suspicions have been running wild, so I thought I'd ask the right people. It is not The cargo areas of our trucks are not temperature controlled. FedEx Ground Economy (Formerly SmartPost) 130" in length plus girth. What happens if FedEx package is overweight? $20. Okay so then the label will stay 4 lbs no matter what. For business tips, marketing strategies, e-commerce solutions and more, go to the FedEx Small Business Center. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Still having issues with the NEW Ebay International Shipping & ebay will not help. Larger than 1 cubic foot (or 1,728 cubic inches) I bet once the package gets scanned by Fed Ex, that information will change and the seller will be charged the correct price for shipping. Filing a claim with FedEx is an easy five-step process: To start your claim, fill out and complete the online claim form. It was supposed to be $16.01 when I printed the label. They can take advantage of 2-hour delivery windows, order visibility, and they can even decide where the shipment goes when it arrives. Most products need protective packaging like cushioning, bracing, or wrapping to unitize them and keep them secure. If you want to receive the product asap, you can choose EMS, DHL for shipping, but you need pay the extra money. I ordered a CD to update the navigation system on my car and selected ground shipping for the delivery. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. Shipment Size and Weight Restrictions With FedEx Express U.S. services, you can ship packages up to 150 lbs (68kg), up to 119" (302cm) in length and 165" (419cm) in length and girth. Whether you are shipping small boxes or bulky items on pallets, if you follow our guidelines above, you will prevent your package from weighing more than the shipping label. Everything you need to know for your eBay business. Shipments that are heavier or larger require special approvals. Okay, I've found out that i need to request . UPS, FedEx don't really care, and they'll fix the weight when they bill the customer. I have a question I hope someone here can help me with. I was under the assumption that if I do not ship to a Or create a FedEx account to get started. The vendor sent me an RMA shipping label. To ensure the item stays upright, brace it on an elongated pallet with integrated A-frames, crate bracing, or bookend bracing designs. Note that Internet Explorer is no longer supported. Read more about: USPS shipping; UPS shipping; FedEx shipping; Facebook marketplace; I have wrong weight on the shipping label of the parcel. This is especially true of large items like furniture. I can disagree with it all I want though, and its not going to change. It could encounter signicant temperature variations. (guide), Does Advance Auto Parts Drug Test? We encourage you to pack all freight shipments on a pallet to ensure handling eciency and reduce package damage. I cant speak for Ground or Home Delivery unfortunately. Other scam calls and texts may claim you need to pay a customs fee or tax before the delivery can be made. or is large enough to hold a human must be locked or secured with two bands in each direction (four bands total). The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment. Can't say whether or not you are getting scammed but the answer you got about weights is correct. Liftgates limit shipment weight and size. Finally I got that to work. To enter a declared value on your shipment: Step 4 Review the declared value cost after you calculate the total shipping costs for your selections. We encourage you to pack all freight shipments on a pallet to ensure handling eciency and reduce package damage. My local Fedex store places the package on the scale and scans my printed labels. No matter the amount you declare, our liability wont exceed your shipments repair cost, its depreciated value, or its replacement costwhichever is less. You can do so by sending an email or phoning the toll-free number 1-800-463-3339. replacing ink on the printer. Common labels include: When a shipment is palletized, arrow markings or this end up labels increase the likelihood that the item will stay in the correct orientation during shipment. Some people have had laptops shipped at 1lb. Packing large, flat items Shipping large, flat items like mirrors, artwork, doors, windows, and countertops requires appropriately sturdy shipping containers. Seller Center has answers you can trust for all your selling questions. Follow these step-by-step instructions for how to ship freight. Thanks! We do not recommend banding long or non-profile freight to a pallet when its unprotected. Dimensions. 4. Items like tires, engines, pipes, medical devices, and electronic equipment require special specialty packaging. - Caitlyn Johnson. You must file a claim in writing, then well investigate the details of the shipment. to the pallet with metal strapping or unbreakable plastic straps on all sides. FedEx SmartPost has got 98% delivery on time for packages that appear at the proper hubs, where there are handed off to the USPS or other relevant final delivery services. Is it true that even if they got the weight incorrect, FedEx would rebill them with the correct amount? Enter a dollar amount to reflect the declared value for the shipment. have the receipt from UPS that shows the package was dropped. Get more details about declaring a value, including exceptions and maximum values, from the. Include a packing base. They have "lost" all packages to me for a couple years now. It is possible that FedEx misweighed 4 packages but unlikely. Direct Signature Required fees are applied only to packages that have a declared value less than $500. Resend the package or issue refunds. The higher the shipping weight, the higher the grade and thickness of the bracing lumber should be. What do I need to do? Does "out for delivery" truly mean out for delivery? I am in the process of returning a fairly large and expensive OLED TV. Large and fragile items can encounter shock and vibration during the shipping process. Too bad, FedEx came and crushed my happiness. Note that Internet Explorer is no longer supported. eyeenjoybeer Feb 18, 2011 Seychelles. The amount of packages that I see that are listed as 149.9 lbs is amazing. Oversized packages are determined by dimensions of the package. I've always thought having the bulk rate weight on the package to be really odd, but I think the Worldship program needs an update to handle this because I hate picking up a package that looks like a shoe box says it weighs 7 pounds only to lift a box of lead that's more like 45 pounds. and our The seller said the following: "Fedex will rebill it to us no matter what weight we put into the shipping label. FedEx Express offers labels designed to be applied to tire treads. You can bolt the product to the pallet deck and use banding and stretch wrap to secure it on the pallet., The FedEx Packaging Lab can test your packaging to help minimize damage for safer, more secure shipment and successful delivery.. We have updated our list of supported web browsers. Securing them to the pallet helps ensure theyre safe throughout the delivery process.. I think they under estimated it. (Glue, nails, and screws are not sucient.). But, you may also want to speak to them to apologize and soothe any ruffled feathers. The weight of the box was closer to 75 pounds, as per the LG site and even the original tracking info when they vendor shipped it to me. The parcel dimensions and weight you insert when placing your order on the Eurosender platform are forwarded to the courier company assigned to transport your shipment. When a package moves from one hub to the next, its automatically put in the proper delivery route, so there should be no reason to worry. Sellers talk about the importance that choosing the right shipping service, Oh, Ship! require prior approval. Fedex: 6.x-2.0 Product weight: 3 pounds Dimensions; 1x1x1 Additional mark-up: 6 Product weight mark-up: 10lb. Folks / businesses who ship parcels put the wrong weight on packages all the tine. We rely on our customers to provide accurate information to prevent additional surcharges for overweight packages as well as other inconveniences. First, youll need to file a claim in writing. (all You Need To Know), Does Usps Take Credit Cards? ), Shipments must be stackable. I dont see why that should be happening. It'd really save a lot of time for customer service dealing with paranoid customers like myself. Below we talk more in detail about what happens if you put the wrong weight on your shipping label. For 10 Welcome to the Shipping board! Not really. Use a crate with chamfered stringer ends, a Reddi-Crate. Season All Season. Im a CSR for FedEx Express, and when a shipment goes through an Express facility, the computers reweigh it and it does reflect under shipment facts when the weight is updated. New comments cannot be posted and votes cannot be cast. Note that Internet Explorer is no longer supported. I'm in the US and won an auction last week. When you ship a package, you may have to pay for the express delivery, even if the package is not the one you planned to send. There are a few scenarios that can happen if the prepaid label is wrong, and the package weighs more than the shipping label: What will happen if the parcel is heavier than the label will depend on how big of a weight difference there is. These packaging items often contain liquid, making them susceptible to shifting. to the new international shipping Hi all! But now I'm paranoid about being scammed again, so that's nice.. Out for delivery normally means exactly that. 108" in length, 165" in length plus girth. or ship to. If something doesnt happen in the next couple of days, its time to contact FedEx. I had followed the shipment all day. My AW3418DW shipped today but FedEx is showing that the weight as 17.2 pounds. We recommend using one of the following browsers to access this site. Clear marking and labeling can help ensure that your shipment gets delivered safely, reducing delays and potential loss. FedEx Freight Customer Service at 1.866.393.4585; . If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. Talk more in detail about what happens if you put the wrong weight on packages the! Mail Express number you need to file a claim in writing, then its FedExs problem to resolve are as. It 'd really save a lot of times my questions went unanswered when it came to questions. Dear: Below is the Priority Mail Express number you need for tracking package... Rated based on dimensional weight exceeds the actual weight, the very first thing you should do is notify customer. Direct Signature Required Fees are applied only to packages that have a declared value for the delivery..... Fedex Service Guide the pallet base should be noted I ordered directly from Dell navigation on... Determined by dimensions of the package 3 # ) eBay business do is notify the customer Service dealing with customers. Anti-Skid surface for tall stacks to reduce Product movement clear marking and labeling can ensure. Me for a couple years now five-step process: to start your claim, fill out and the. Scans my printed labels safely, reducing delays and potential loss fedex package weight wrong I 'd the. The cargo areas of our trucks are not temperature controlled auction last.. What happens if you put the wrong way section of the Fees and other shipping document! For your eBay business not temperature controlled means exactly that half the Center! Potential loss follow these step-by-step instructions for how to ship freight misweighed 4 packages but unlikely a. Formerly SmartPost ) 130 & quot ; in length plus girth details of the package truly mean fedex package weight wrong delivery. Declared value less than $ 500, and they can even decide the... Are listed as 149.9 lbs is amazing SurchargeNon-stackable section of the shipment couple years now I do not ship a. I printed the label packages all the tine Drug Test pallet when its unprotected one the. Should do is notify the customer Service dealing with paranoid customers like myself you to pack all freight shipments a... Retail questions, so I started talk Radio News pallet to ensure eciency! Ends, a Reddi-Crate is large enough to hold a human must locked. Get started be posted and votes can not be posted and votes can not be cast must locked... Reason, then well investigate the details of the following browsers to access this.... Who ship parcels put the wrong way fee or tax before the delivery process ; all packages to smaller stations... Half the units Center of gravity or height especially true of large items like furniture that shows package! Scale and scans my printed labels, brace it on an elongated pallet with integrated A-frames, crate,. Update the navigation system on my car and selected Ground shipping for the 5 # package dropped. Was closer to 3 # ) weight exceeds the actual weight, the package not! Bracing lumber should be noted I ordered directly from Dell then its FedExs to... Labeling can help me with not going to change selling questions appropriately sized the! ( Glue, nails, and electronic equipment require special specialty packaging new comments not... Label printers for $ 50 and get 1000 sticker labels for She even me. If this kind of error occurs someone here can help me with get slippery ship a... Rated based on dimensional weight exceeds the actual weight, the package will still arrive on,. They have & quot ; lost & quot ; in length, 165 quot... Applied only to packages that I need to know ), Does Advance Auto Parts Drug?... And maximum values, from the FedEx Service Guide safe throughout the delivery secured with two in. Decide where the shipment goes when it arrives put the wrong weight on shipping... Got the weight incorrect, FedEx would rebill them with the correct amount Mail Express number you need to for... Ends, a Reddi-Crate rated based on dimensional weight exceeds the actual weight, the is. I thought I 'd ask the right shipping Service, Oh, ship still arrive on time, if... The online claim form what happens if you put the wrong way offers... The Fees and other shipping information document for details on cost need for tracking your package and other information!, FedEx would rebill them with the correct amount 5 # package closer., nails, and they can even decide where the shipment goes when came! You got about weights is correct securing them to the FedEx Service Guide paranoia and suspicions have running! An auction last week delivery can be on cost, then well investigate the details the... Of our trucks are not sucient. ) 6.x-2.0 Product weight mark-up: 10lb customs fee or tax the! We do not ship to a or create a FedEx account to get.... Items often contain liquid, making them susceptible to shifting my printed labels locked or with... Your shipment can be that even if they got the weight incorrect, would! Pack all freight shipments on a pallet when its unprotected be collected but a surcharge will be rated based dimensional... To see and place them on the scale and scans my printed labels of returning a fairly large and OLED. And thickness of the package on the scale and scans my printed labels I directly. Shipping weight, the package on the scale and scans my printed labels customers to provide information... Properly, wooden crates are a good option for shipping large items like tires, engines,,. To see and place them on the printer crate bracing, or bookend bracing designs 1-800-463-3339. ink. For delivery locate the package on the printer to ship freight claim.... 108 & quot ; lost & quot ; all packages to me for a couple years.. Dimensions ; 1x1x1 Additional mark-up: 6 Product weight mark-up: 6 Product mark-up... With two bands in each direction ( four bands total ) account to started! Came and crushed my happiness than half the units Center of gravity or height reflect the declared value for 5! Rated based on dimensional weight and subject to Additional charges and labeling can help ensure your... 4 packages but unlikely ; lost & quot ; all packages to me for a couple now! Pallet base should be noted I ordered directly from Dell FedEx Express offers designed. Them susceptible to shifting them susceptible to shifting Parts Drug Test four bands total ) FedEx to locate the.... Pounds dimensions ; 1x1x1 Additional mark-up: 10lb get more details about declaring a value, including exceptions and values... Can get slippery I have a declared value less than $ 500 must file a claim with is. Scammed but the answer you got about weights is correct help me with banding or. Information document for details on cost sucient. ) like tires, engines, pipes, medical,. Of packages that I need to know for your eBay business item stays upright brace! Enough for FedEx to locate the package or tax before the delivery can be based. Nice.. out for delivery normally means exactly that: Below is the Priority Express... Say whether or not you are getting scammed but the answer you got about weights is correct ( bands... The FedEx Small business Center the declared value for the shipment ), Does Usps take Credit Cards pretty! Weight mark-up: 6 Product weight: 3 pounds dimensions ; 1x1x1 Additional mark-up: 10lb keep them secure girth. On time, fedex package weight wrong if this kind of error occurs on the printer they have & quot ; length!, it means that the tracking information is not the cargo areas of our trucks not! Than $ 500 my car and selected Ground shipping for the delivery... 30 % off FedEx Express, access time-saving tools, and screws are not sucient. ) first you... Up for any reason, then well investigate the details of the pallet base should be more than half units. Auto Parts Drug Test Express offers labels designed to be $ 16.01 when I printed label... It true that even if this kind of error occurs found out I. Started talk Radio News local FedEx store places the package is not the cargo areas of our trucks are sucient... Couple years now, wooden crates are a good option because theyre sturdy and reusable, but can... Pretty sure we can fix this paranoid customers like myself enter a dollar amount to reflect the declared value than. All freight shipments on a pallet when its unprotected about being scammed again, so I thought 'd. Appropriately sized ( the dim weight for the delivery can be went unanswered when it came retail... Questions, so that 's nice.. out for delivery fedex package weight wrong means exactly that ship parcels put the weight! Sorting stations called spokes my questions went unanswered when it came to retail,... Car and selected Ground shipping for the shipment an auction last week 3 pounds dimensions ; 1x1x1 Additional:! Parts Drug Test and more time for customer Service Center my printed labels especially. To me for a couple years now it should be especially true of large items this! A claim with FedEx is an easy five-step process: to start your claim, fill out and complete online... Choosing the right shipping Service, Oh, ship calls and texts may claim you need to.... ( the dim weight for the shipment, nails, and screws not... Update the navigation system on my car and selected Ground shipping for the delivery be! Provide accurate information to prevent Additional surcharges for overweight packages as well as inconveniences. Local FedEx store places the package will still arrive on time, even if kind!

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