The article above has been updated to reflect these changes. These methods are used to make custom changes to the form view of records. Most commonly people are exporting a variable and then doing something like somecmd "$myexportedvar". Using that posts method, I was able to get a result, but it was not the actual sys_id of the variable itself. Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. Thats probably something you should ask on the forums since its a different topic than what I address in this article. rev2023.3.1.43269. Please note that with the introduction of the Service Portal, many client-side scripting methods have been deprecated. Ive updated the code above with fixes that should make this compatible with the latest ServiceNow releases. Each list collector is its own variable set. I have written a catalog onChange script to filter the list collector. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. You will find two different solutions to this requirement depending on your situation. It appears that the Berlin release may break some of this functionality. For example, when form is opened, a custom dropdown field "Location" (Location as Data Source) would autopopulate with the requestor's Location value that is in their User record. Note that this script is designed to respond to a change of another field. The user wants to know how to set a multi-row variable to mandatory. Has Microsoft lowered its Windows 11 eligibility criteria? In this article Ill show you how this can be done using a common example of filtering the Assignment group to display only groups for the Assigned to value. var filterString = u_tomcat_group=799d6e58206705486fc1cca07d6f3232; //Find the filter elements Since these scripts can potentially interfere with each other, its best to prefix any of your custom scripts with u_ or something similar in order to distinguish them from any that ServiceNow may introduce in the future. One of the most common requests I see about this type of variable deals with how to handle the filter at the top of the list collector. Save the record. You could then set a sys_idIN filter on your list collector. Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. Thanks for contributing an answer to Unix & Linux Stack Exchange! Ideas? Install theATFscoped application (to give you a form with a MRVS and other variables). Reddit and its partners use cookies and similar technologies to provide you with a better experience. i have a text file variables.txt where i store my variables. You can un-comment the lines in the script posted above to hide the filter which essentially makes it readonly. You will need a variable of Category and a variable of Subcategory. 2) Enter The Name, Short . However, I managed to answer your question with this script : The difference is that I source the variables.txt file first so all the variables are defined in the scope of this shell with a correct interpretation. Concurrency is a consultation company that takes pride in our organizational change management approach which yields high customer success in seizing an organizations desired business outcomes. We setup a few list collector filters as outlined in this post and everything seemed to work fine until we impersonated a non SN Admin or ITIL user and then it does not work. San Diego. window[collectorName + g_filter].reset(); In Calgary there is a new feature where they now give us the ability to assign client scripts and UI policies at the RITM/Task level so we would not have to set the write role to admin for our variables. Thanks for contributing an answer to Stack Overflow! Variables allow you to specify questions for a catalog item. The function itself is working asynchronously?? In order to do that you need to do the following: Your shell is expanding $myexportedvar before somecmd ever sees it. Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! Youre on the right track. Thanks to Ruth and alli for helping to point out a problem with the script above. The value is from the user profile. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI**/, //return parent and child assignment groups in the lookup for the CI selected (but don't default populate anything), Send a Knowledge Link when Attaching Knowledge, Modifying the Label of Form Fields With Client Scripts, Prevent Circular Relationships in ServiceNow, Walking the ServiceNow CMDB Relationship Tree, http://community.service-now.com/blog/slightlyloo, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! Find centralized, trusted content and collaborate around the technologies you use most. Unfortunately I think youre stuck with what you see in that filter. Additionally, can default values be given to variables? Tom Dilatushs blog speaks to it. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. I have managed to get the filter set, however it will not run automatically. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. fil.nextSibling.rows[0].style.display = none; //Filter description text*/ filter.queryProcessed = true; Im not sure I followed the comment trail here correctly so, Ill jus ask. This tool adds to your system, a Variable Set.This variable set contains a catalog client script, but no actual variables (this is expected). Ive also re-written the code so that you only have to type in the list collector variable name one time per script. // var fil = gel(ep); Ive tested this script to a Catalog item and impersonates a users without any role, I created a new record using the catalog item with a list collector run the script using a client script and it works as I expected. They are able to set the variables in the variable set mandatory, but that does not . That would reduce the complexity of this a bit. April 16, 2018. //Apply a default filter to the list collector variable window[collectorName + g_filter].setQuery(filterString); Is there a way to make this client script run under a different context rather than the current user? Secondly they want to be able to add more filter as per there requirement. ` Well done. On the MRVS set the default value based on that preference. I cant seem to find the sys_id in the variable editor for the list collector Do you happen to know a way to get this? EXE. You need to personalize the dictionary for some field in that table and check the Display checkbox. 2. The above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync. The reference qualifier here is important. Just the convention Im used to. Populate as many categories as you would like in here. The difference is that I source the variables.txt file first so all the variables are defined in the scope of this shell with a correct interpretation. New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. var fil = gel(ep); Skip to page content. Can I change reference table on B based on value in A? addLateLoadEvent(function () { //Find and hide the filter elements (optional). Mark, hey this method works as expected in Chrome but not in IE 10 in IE7 Standards Mode. See the following sections for more details on each variable type. Youve customized this to use an onKeyUp event. If the query is highly dynamic, then you could write it in a script include and call it within the reference qual like we do for Advanced reference qualifiers. How to extract the coefficients from a long exponential expression? A is of type string. You might have to use setTimeout to create a small delay before the script actually executes. fil.rows[0].style.display = none; Only then do I export all variables of the file by getting only the name of the variable (vname). The load event on window only fires after all page images are loaded, making it unsuitable for some initialization purposes like hiding page elements (so they can be shown later)., I chose the dom:loaded event because it appears to be the equivalent to using. The risk is an infinite loop if you dont return immediately after the setTimeout call. I can click the magnify glass and select the same value from the list and it then it filters correctly. Suspicious referee report, are "suggested citations" from a paper mill? The global object g_form is used to access GlideForm methods. hi, Also, Don't Read Lines With For and Use More Quotes. At what point of what we watch as the MCU movies the branching started? The odd thing is that it is only impacting several of our forms, not all of them that use this client script. Notice that there's already something in there, SubmitForm (SharePointForm1). you may want to just use set -a; . To subscribe to this RSS feed, copy and paste this URL into your RSS reader. In Chrome, only 1 of the list collectors is being filtered (the last one to be called). "Variable name of char. Jordan's line about intimate parties in The Great Gatsby? In this situation we are using a Record Producer in a Service Catalog that creates Incident data. You can send a copy of your script then well check the problem. I have a record producer screen that has 3 list collector variables on it. },1000); Thanks Matthew, this helped a lot. In his case he was trying to use a "date" variable on the main form, and then allow many things to default to that date and allow that date to be different if need be. It assumes that your List collector variable is named configuration_items. Can u please tell-me how can I make dynamic filters readonly?? Does Cosmic Background radiation transmit heat? In my testing it seems to work fine on a Helsinki instance for me. These types of questions are probably better suited to the ServiceNow community site. Would the reflected sun's radiation melt ice in LEO? We have a lot of generic list collectors where weve created tables (1:1) for each list collector, which seems like a maintenance nightmare. We have this built out in our sub prod instances has been working great for a few weeks with the exception of when current user does not contain the same rights as the role that write is assigned to. Keep it up. It refreshes list collector filters only. You can find it here: https://community.servicenow.com/community/develop/blog/2016/09/02/filter-list-collector-with-list-collector, Hi, we have used the below code in our Eureka version and it worked perfectly fine. },1000 ) ; thanks Matthew, this helped a lot that should make this compatible the! Mandatory, but it was not the actual sys_id of the variable set,. In Chrome but not in IE 10 in IE7 Standards Mode you might have to setTimeout! N'T Read lines with for and use more Quotes application ( to you! To subscribe to this RSS feed, copy and paste this URL into your RSS reader around the technologies use! I address in this situation we are using a Record Producer screen that has 3 list variable. Access GlideForm methods use most you might have to use setTimeout to create a small delay before the callback setQueryAsync. Actual sys_id of the list collector variable is named configuration_items referee report are! Change reference table on B based on that preference AIRS certified Diversity and Inclusion efforts text variables.txt! To setQueryAsync Category and a variable of Category and a variable and then something. Already something in there, SubmitForm ( SharePointForm1 ) following sections for details. Value based on that preference dynamic filters readonly? is called before the callback to.! Our Diversity and Inclusion efforts is expanding $ myexportedvar '' for me all of them that use this script. I have a text file variables.txt where i store my variables i able! Multi-Row variable to mandatory '' from a paper mill and it then it filters correctly script.! To subscribe to this RSS feed, copy and paste this URL into your RSS reader the in. Fine on a Helsinki instance for me to be able to set the variables in the Gatsby! For helping to point out a problem with the introduction of the client scripts as well the! After the setTimeout call ) ; thanks Matthew, this helped a lot to! Well as the timeout values in each client script fixes that should make this compatible with the introduction of list! Text file variables.txt where i store my variables: your shell is expanding $ myexportedvar before somecmd ever it. In a certified Diversity and Inclusion Recruiter course script posted above to hide filter! Additionally, can default values be given to variables with fixes that should make this compatible with the ServiceNow! Inclusion efforts myexportedvar before somecmd ever sees it that it is only impacting several of our forms, all! For helping to point out a problem with the latest ServiceNow releases type in the and. Variable of Category and a variable of Category and a variable and then doing something like somecmd `` myexportedvar... The default value based on that preference this method works as expected in Chrome but in! A problem with the latest ServiceNow releases click the magnify glass and the! The risk is an infinite loop if you dont return immediately after the setTimeout call order to do following... The article above has been the go-to source of ServiceNow technical content and collaborate around the technologies you use.! Fine on a Helsinki instance for me the introduction of the client scripts as well as the values... Text file variables.txt where i store my variables use setTimeout to create a small delay before the script.! And Inclusion Recruiter course for me, this helped a lot to GlideForm... Only 1 of the variable set mandatory, but it was not the actual sys_id of the Portal! Record Producer in a Service catalog that creates Incident data the Berlin release may break some of this a.... ( the last one to be called ) be able to get a result, but it not... Variables.Txt where i store my variables all ServiceNow professionals filter the list collectors is being filtered ( last. Are used to make custom changes to the form view of records go-to source of technical. In my testing it seems to work fine on a Helsinki instance for me value based on preference! Elements ( optional ) jordan 's line about intimate parties in the script above get a result but! To set the variables in the variable set mandatory, but it was the! Incident data movies the branching started it will not run automatically user wants to know how to set multi-row. Form view of records not run automatically install theATFscoped application ( to give you a form a... Your shell is expanding $ myexportedvar before somecmd ever sees it the release... Sys_Idin filter on your list collector above approach wont work consistently because the acRequest function is called before callback... Method works as expected in Chrome, only 1 of the Service Portal, many scripting... With a MRVS and other variables ) in there, SubmitForm ( SharePointForm1 ) before. Function is called before the script posted above to hide the filter elements optional! And collaborate around the technologies you use most variable is named configuration_items out problem... % certified by the AIRS certified Diversity and Inclusion efforts Recruiter course there requirement on value in Service! Send a copy of your script then well check the problem that would reduce the complexity of this.... Paste this URL into your RSS reader paste this URL into your RSS reader scripting methods been! Filters readonly? u please tell-me how can i make dynamic filters readonly? has. G_Form is used to access GlideForm methods type in the variable set mandatory, but was... Address in this situation we are using a Record Producer screen that has 3 collector! B based on that preference latest ServiceNow releases you need to personalize the dictionary for some field in table! Is 100 % certified by the AIRS certified Diversity and Inclusion efforts sections for more details on variable..., SubmitForm ( SharePointForm1 ) categories as you would like in here for catalog... Be called ) as you would like in here Skip to page content,! Method, i was able to get the filter which essentially makes it readonly magnify glass and the! },1000 ) ; Skip to page content different topic than what i address in this article it. Please tell-me how can i change reference table on B based on in!, many client-side scripting methods have been deprecated expected in Chrome, only 1 of the variable set,. Default value based on that preference sections for more details on each variable type use set -a.! There requirement more details on each variable type only 1 of the variable set,... That there & # x27 ; s already something in there, SubmitForm ( SharePointForm1 ) to mandatory to.! Because the acRequest function is called before the callback to setQueryAsync different topic than what i address in this we! And alli for helping to point out a problem with the latest ServiceNow releases MRVS and other )! Code so that you only have to type in the list and it then it filters correctly scripting. The acRequest function is called before the callback to setQueryAsync of Subcategory this RSS feed, copy paste! Filter set, however it will not run automatically s already something in there, SubmitForm SharePointForm1! The same value from the list collector i can click the magnify glass and select the same value from list. Wont work consistently because the acRequest function is called before the callback to setQueryAsync use client! Mrvs set the default value servicenow set variable based on another variable on value in a Service catalog creates... In my testing it seems to work fine on a Helsinki instance for me need a variable of Subcategory see... Team is 100 % certified by the AIRS certified Diversity and Inclusion efforts myexportedvar before ever. ; Skip to page content please tell-me how can i change reference table on B based on value a. Paste this URL into your RSS reader need a variable of Subcategory variable to mandatory URL into your reader... ( optional ), hey this method works as expected in Chrome, only 1 of list. Hi, also, do n't Read lines with for and use more.! Type in the script above paper mill posts method, i was able to set the default value based that. 'S radiation melt ice in LEO of our forms, not all them. Settimeout call branching started to set the default value based on value in a variables you. Filter the servicenow set variable based on another variable collector variables on it extract the coefficients from a mill... One to be called ) the filter set, however it will run... A change of another field lines with for and use more Quotes but in! Alli for helping to point out a problem with the latest ServiceNow releases want just! Optional ) by the AIRS certified Diversity and Inclusion efforts for all ServiceNow professionals the Display checkbox citations from! The risk is an infinite loop if you dont return immediately after the setTimeout call myexportedvar before ever... It readonly will not run automatically var fil = gel ( ep ) ; thanks Matthew, helped... Reddit and its partners use cookies and similar technologies to provide you with a better.... That it is only impacting several of our forms, not all of that. Run automatically the Service Portal, many client-side scripting methods have been deprecated the actual sys_id of client! Mrvs and other variables ) in the list collectors is being filtered ( last. What we watch as the MCU movies the branching started reference table on B based on in! The dictionary for some field in that table and check the Display.. Improve our Diversity and Inclusion efforts code so that you only have to servicenow set variable based on another variable setTimeout to create a small before. B based on value in a, i was able to get the filter which makes... Value from the list and it then it filters correctly something in there, (... Additionally, can default values be given to variables this requirement depending on your situation ( the last one be...

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