Fernandes was candid throughout the close-to-two-hour interview at Wisma Tune, in which he addressed concerns over funding, and his optimism over a domestic airline recovery. AirAsia is Malaysian low-cost airline that provides both domestic and international flights. o Refund fee will be exempted for: All AirAsia Philippines (Z2), AirAsia Thailand (FD), AirAsia X Thailand (XJ) & AirAsia India (I5) flights. How long before you will get the full refund? It is our intention that once the restructuring scheme is approved and we are back to business as usual, the airline will be in a position to extend travel credits to our guests. I have chatted with their little messaging system probably 15 times now and NO REFUND!!! 0 Kunden folgen diesem. Air Asia reference Y2H4SG. On desktop, you can see AVA right away. [protected]. Jan. 28. Melansir Kompas.com, Kamis (5/8/2021), langkah tersebut dilakukan untuk mendukung pemerintah . Not resolved. I am experienced in the Customer Service field using SalesForce as a CRM tool. AirAsia and its subsidiary AirAsia X (AAX), both owned by Capital A Berhad, grounded thousands of flights in 2020 and 2021 after the Malaysian government shut state and international borders to curb the spread of COVID-19. Claim it and get a lot of features. In Malaysia for example, our current refund progress is only left with 0.03 percent of the refund requests we received and we are looking forward to completing the refunds exercise for all outstanding queries within the next few months, the spokesperson said, adding that the past two years had been the most challenging in the history of commercial aviation. AK0010 My understanding is that you should contact your credit card company. After waiting 8 months for a promised refund, I cant see way forward except making a claim through my credit card company. The carrier is seeking to raise between RM800 million and RM1 billion through its rights issues and another RM1 billion from bank borrowings (underwritten by Danajamin Nasional Bhd). Booking Cancellation & Refund Booking SNAP Unlimited Deals Holidays Check-in Hotels Xpress Pocket Payment And Fees Non-AirAsia Flights Activities Insurance Food Gifts Shop Rewards BigXchange Ikhlas Health WiFi TuneTalk airasia flights Beauty money Airasia Ride More Topics. So frustrating. ANNOUNCEMENTS / PRESS RELEASES / STATEMENTS, One Piece The Great Era of Piracy Asia Tour Exhibition is coming to Resorts World Genting, Chiang Heng Jewellery The CHEAPEST gold prices in Malaysia, 10 Reasons to stay at The Andaman Beach Resort Phuket, 4 Day 3 Nights Bangkok Weekend Shopping Itinerary, Top 20 Chinese Food in Kuala Lumpur Malaysia, Four New Night Markets To Visit in Bangkok for 2016, The Truth about Musang King Durian Rejected by China, How to Install and Download Pokemon Go in Malaysia and Singapore, New Requirements for Malaysians Travelling to France, 3000 Chinese Tourists Cancelled Trip to Malaysia and Visit Thailand Due to New Tourism Tax. Of the total cash refund requested, over 99% has been resolved with only USD14.66 million or 0.8% still in process and we are working hard to resolve these in the coming months. Your comment is now queued for moderation! This blog is designed and arranged by Happtone.com. Dont use airasia ever, they are stealers!!! Eligible lang sa Refund/Credit Account or Rebooking ang mga may Travel Date na March 23 onwards. I tried many times to use my credit account (38k PHP or 4k RMB) to book flights from Shenzhen to Cebu but without success. Full refund and full compensation of the hotel and transport in sydney including last minute flighs back to Brisbane. It is now May 2022, still In progress. Last week, we received our AirAsia X flight cancellation to Japan and it was no surprise. Till today, payment is not received and refund request cancelled as well. Kita jaga kita, we will update if there is any new update from AirAsia X. They do not want to honor their policy when I bought my ticket. Airasia did not refund my money after they cancelled my flight. If you've had a cancelled or delayed flight and are looking for information about a refund or AirAsia flight compensation, we are here to help. pero I still gave my card details naman will it be refunded thru my account? We will update once we have new updates on the AirAsia X restructuring scheme in the future. Desired outcome: The hefty compensation paid out to airline co-founders Tony Fernandez and Kamarudin Maranun, who took home close to 30 million ringgit ($6.8m) combined last year, has also raised eyebrows. You can't fight on AirAsia app, can't fight from credit cards (Maybank, Standard Chartered, AmBank) all rejected request for credit reversal because it was 'resolved' by the airline via credit refund. I also log in Air asia account to see status refund update. I asked them how many months will it take before they credit the refund in my account. 679. The current primary support channel for AirAsia is the AVA Live Chat. Betak decided against accepting the offer due to uncertainty over when restrictions would be lifted and concerns about catching COVID-19. This is too stressful. I didn't not receive 5 of my luggage when i departure in KLIA, when i ask AIR ASIA staff they informed me the luggage will be sent in next flight. Hi! We thank all of our guests for their patience, and look forward to welcoming everyone back on board once again with our steadfast commitment to providing the best accessible, affordable and inclusive air travel in the region.. Well worth checking for current behavior from any company. Our flight is cancel by airasia. Hi i want a full refund of my back and fort flight to puerto princesa, Hi, I refunded my canceled flight and I chose it to be refunded to my credit account instead of original form of payment. Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have accepted our Credit Accounts.Every week, we are processing through 45. If your flight is cancelled or rescheduled, you will receive a total refund of the amount paid for the Hotel Package. When I try to make a booking in Jan 3, 2023 , noticed all my point has expired . But before anything else, it is important to highlight that not all bookings are refundable. AirAsia started operating on 18 November 1996, it pioneered low cost travelling in Asia. Sana po matulungan nyo ko anong pwedeng gawin. We use cookies to give you a better experience on AirAsia.com. Looking for answer as well. Your system sucks just return our money. Under AirAsias current refund policy, the airline offers customers a refund, credit or a new travel date whenever a flight is cancelled or postponed. Zen Bros Media (002759663-P). Why wont you cancel flights booked before the pandemic? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I personally doubt this company will recover from the epidemic in its previous form, partly due to its bad customer relations handling. Ignore it. I would like to ask if you were able to transfer your refund to your debit? I have been waiting over 2 years for a refund several emails ( stalling tactics) of bank details request but nothing for about a year- we need to organize and get airasia closed if they cant pay, Hi, did you already received your refund? or do I need to check-in to be able to request a refund? I complained but no help whatsoever. . 3:01am. LETTERS: AirAsia (AA) is still struggling with massive losses quarter upon quarter. Earlier this month, AirAsia X had announced that it will be going through a restructuring process [] after being hit hard by the COVID-19 pandemic which has severely restricted air travels throughout the world. Avoid These 12 COMMON MISTAKES when Applying for a JAPAN VISA! You may like to visit our dedicated AirAsia X Berhad (D7) support pageClick Herefor more information. I need to know ASAP. Hi, my wife and I have suffered AirAsias exact same treatment with their false promises and constant lies. Updated: 09 Apr 2021, 04:04 PM IST Rhik Kundu All refunds have been processed to the original. All flights were since cancelled due to Covid-19 and a full refund requested. Travel to Sabah before October 2021 was strictly limited to certain categories of travellers, including those travelling for work and those born in the state. Ive submitted my refund application on 20 March 2020 and Im still waiting. hi, unfortunately, I wasnt able to transfer it to my credit card. Customers say they are still waiting on refunds for flights that were cancelled or rescheduled during the pandemic. Step-by-Step Guide on How to Request for Refunds on Airasia Step 1: Visit Airasia's Customer Support Page. My booking for 3 persons, Lucknow to Bangalore by FLT 15-1426, of 23/01/2023, eticket issued by 'Varafi' under the Booking ID VID6673632335, Airline Locator, OVIFKH (not being recognized under your chat menu', can I still change it to be refunded to original payment? No remorse no explanation, initially we flew from Brisbane to Sydney and we were left stranded in Sydney airport with a very sick person at 11pm. I process a refund for original mode of payment for the flight of mother which was booked using my air asia account and also using my email address because she doesnt have any email address. Ever since 2009, AirAsia has been consecutively named by Skytrax as World's Best Low-Cost Airline. Here is my booking number RQ3RVR. With AirAsia, airport tax refund can only be filed within 6 months after the supposed departure date or one year from the booking date. hi I am edz. Till today, payment is not received and refund request cancelled as well. :) Yung flight ko po is cancelled din (March 2020 TAC-MNL). live chat is just a bot. Worst flight ever. Never again would you like to purchase such form this awful airline. Update: Refunds take a lot longer these past several months. Landed around 2.30 pm Give our money back. The refund payment will be credited to the original payment method. "AirAsia Berhad (not AirAsia X) will give refunds to passengers, without any issue", according to Alexander. Regards Or is the status still in process? Hotel-only Booking. I asked for a managers full name but they wont disclose. Desired outcome: They announced a restructuring plan geared at facilitating an injection of fresh equity which will allow the airline to fly again. Now, wheres my money?!!! If you could help me. I purchased tickets January 2019 from Manila to Cebu and back. Rohana and her family did not fall under any exempted category. Only 0.8% of cash refund amount still outstanding, to be settled in coming months. A father and traveler who enjoys to eat, shop and travel. May I ask if you took your case further with legal action and if so was it successful? I must say AIR ASIA is the worst airline!! Kebijakan Refund dan Reschedule AirAsia Indonesia 2021. PLS MY AIR TICKETS 18 MARCH DELHI TO KUALAMPUR AIR ASIA FLIGHTS D7183 PNR NO DRUM4Y PLS CANCAL & REFANDS Follow AVAs next instructions. 3. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Hi! Copyright 2022 The Poor Traveler Itinerary Blog. Maksimal 72 jam sebelum terbang kita mengajukan refund 100% (Basic Fare dan Airport Tax) jika ke credit shell 75% jika refund ke cash (Credit Card or Bank) 2. We . The service counter staff of Air Asia (name Logeswari A/P Kannan) insisted I need to do covid RAT before I can check in. Ambitious person and love challenges. In total we received USD1.80 billion in refunds requested by guests since 2020. I BOOKED AT AIRASIA PHILIPPINES MY BOOKING NUMBER WAS A*V*SD can i cancel or refund my flight because i mistakenly booked it on March **,**** from Tagbilaran, Bohol to manila and i will change it to Feb.**,**** from Tagbilaran, Bohol to Iloilo . Another thing is that, the only bank accoubt of my mother which is BDO cash card was closed just recently so what she told me is to put on my bank account since i am her daughter and i am the emergency contact person!! thanks in adv.! My trip was cancelled and I requested a refund in June 2020. I DONT WANT THAT. Credit card The places you want to travel will be there but we need to take care of ourselves first. He has three passions in life: social media, travel, and movies. Can you pleas provide an update on this its has been over 3 years and I would like my money returned or a credit applied to my account. The customer service rep can only log your concern internally. not to mention the phone helplineLolno one works for the service departmentseriously. They will not refund the money . hi, will I get a refund if the flight was delayed for at least 3 hours but I didnt check in? that is our money! We have the same situation. They closed all my cases submited towards D553WQ. Point : 12000 Pwede nmin mtawagan for flight cancellation and to get a full refund of our ticket? If yes po, may binawas po bang cancellation fee and is the surcharge also refundable? All in all, just no. During March of 2012, Air Asia has decided to scrap the long-haul . The Poor Traveler is managed by WanderGeneration, Inc.Email us: yoshke@thepoortraveler.net. i filed for refund some time in feb 2020 when covid started to get serious but i only got back my refund some time in december. Service and attitude of staff in Malaysia service counter, Flight cancelled and refund requested refund but never paid, Refund needed. AirAsia X converts unused RM499 unlimited pass and outstanding credit to vouchers; AirAsia has settled 99% of RM7.6 billion cash refund requests by passengers; Capital A wants Asian governments to ease restrictions to make air travel affordable and hassle-free I thought that they would be transferring it back to my credit card, apparently its on my airasia Credit Amount. Problem and Solution of Airasia. Since AA have not delivered the service/product that they sold you, the CCco. I waited for more than 4 months just to receive an information from them that the booking name or route doesnt match to my request. This button displays the currently selected search type. Your session has expired, please type in Main Menu to try again message. The 3months cover that they have emailed was not applied in their system. hello.. 1.Confirmation:P52CQM Capital A posted revenue of 1.7 billion ringgit ($387m) in the 2021 financial year, down 47 percent from the previous year, as capacity sank to just 36 percent of 2020 levels. Right, I also tried reaching them out through email and social media but I always end up with chatbots or no response. The airline group said it has resolved more than 90 percent of refund requests and is committed to resolving a small number of outstanding claims as soon as possible. 164K views, 857 likes, 35 loves, 973 comments, 534 shares, Facebook Watch Videos from airasia Super App: Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have. Thus our first payment of rs.13,157/- is due for refund. Be safe and take care everyone. ><, Hi mera PNR O6F9QQ,ye cencel ho suka hai ,eska refund sahiye joldi sahiye. We'll explain your passenger rights and help you obtain a refund or compensation. Says it doesnt recognize my surname or city of departure and I am SO UPSET $700+ lost! They will make it hard for you to contact them at sila pa yun galit and they will find fault sa ticket mo so they will not have to refund na to you .. yikes service is sooooo bad . In due course you will be provided an Explanatory Statement via email which will contain information about the proposed restructuring scheme, your rights and any actions that you may need to take. Sobrang hassle ang refund process ng Air Asia. Anong no. Dont fly them. We have continued to request the full refund from Air Asia for the cancelled flights but no refund as yet. Remember to follow me at www.instagram.com/placesandfoods and www.youtube.com/placesandfoods. Essay, Pages 3 (570 words) Views. Even left my celfone overnight with that live chat. I paid for my ticket and it did not register in the system so I tried to get my refund for my tickets. hi. Thank you na lang? Airasia did not refund my money after they cancelled my flight. We do our best to keep our guests updated frequently with emails regarding their refund status, and they are also able to check the status of their refund anytime of the day via AVA, our multilingual virtual Allstar. And i must say talking to that AVA is absolutely useless . Do you have a 2022 update on how to get a refund for a duplicate booking? AirAsia Group recently raised RM336 million through a private placement exercise and received a RM300 million loan from the Sabah Development Bank. But then they keep on rejecting the request stating that contact details does not match with the guests contact!! PHILIPPINE AIRLINES: List of Operational Flights for June 2020, CEBU PACIFIC: List of Operational Flights for JULY 2020. it can only be used by rebooking a flight. Marami sila arte at wala silang contact number not like cebu pac and PAL . I can communicate in English and Mandarin well. My flight was cancel also. In addition, you can also get a refund (whether in full or a portion of your payment) if youre flying to, from, or within countries with local refund laws that supersede the airlines usual policies. Anong klasing airlines Yan pinapaasa Lang kami Hanggang ngayon walang nangyaring respond Sabi Nila 4month Lang makukuha na but hanggang ngayon wala parin. AirAsia has already proved that it can efficiently handle passenger problems related to the unpredictable development of the pandemic. PETALING JAYA: AirAsia has announced it will refund customers affected by flight delays. hi, I dont think we can still do that though, its been more than 90 days since we purchased my dads ticket. Received an email on 23/7/201 that my point would be extended to 3 years. Have you heard any official updates from AirAsia? Well try to get back to you soonest. AirAsia India issues refunds for 99% of tickets cancelled in nationwide lockdown 1 min read . Sub: Final Notice Before Legal Proceedings Urgent Payment required from AirAsia not providing clients But Fernandes warned it would take three to four months to process a refund. yes maika.. walng kwenta yan airline na yan. Author I have recently checked my case with refunding my ticket and said The refund payment will be credited to the original payment method. what does it mean? Dont even dare to purchase from them again . All refund requests must meet the following criteria: o Must be submitted within six (6) months after your flight (s) have departed. Air Asia doesnt appear to understand even basic customer service. Your email address will not be published. And at any time you would like to make a refund, requests will only be entertained if it is submitted within 7 days prior to delivery date. Its the code with 6 letters. I have reached out to AirAsia in every possible way to refund us through our initial payment method, but no luck. Unable to reach anyone, Desired outcome: AirAsia told Al Jazeera the airline is engaged in ongoing dialogue with consumer regulators across the region to ensure compliance with all local regulations. I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. AirAsia Groups policies are in line with many low-cost operators in the travel industry worldwide and are fully compliant with all regulatory requirements and as a customer-centric airline, we have focused on resolving all customer queries during the pandemic as soon as possible, a spokesperson said. AirAsia AVA on WhatsApp: +60 11-3516 5078. Like many other AirAsia X customers, we are on the same boat. Your money will be credited to an account carried by Air Asia that will maintain it till the end of your flight. However, there are instances when you will be able to get a refund. We only realise when we reach home because it was covered by luggage cover. My dad even went to their office but they refused and told him that its non-refundable. I also filed last feb 2020 for refund in airasia on cancelled flight due to covid19. Thanks for your comment. "The problem child is AAX and while air . The problem child is AAX and while air connectivity is crucial for tourism recovery, based on media reports, AirAsia should be held more accountable to all stakeholders, Tan told Al Jazeera. Keep track with all the luggage and there should be any missing items in my luggage0123508840 called to this number. This will surely increase the credibility of your complaint. hi! I have tried to resolve this but they keep closing my case. I always choose the original form of payment. I live in Japan but they have stopped operating from Japan so I cant simply ask for new flights .. They act like theyre going to give you a refund. kindly email me the cancellation confirmation please at [protected]@yahoo.com Horrible!!!!!! I have got my refund approval in August 2020, yet theres no follow-up up to this day even though AirAsia said itll take 4 months at the most. it does not work because there is no option to choose credit during payment. Dear Sir or Madam - on 21st October, 2019 my wife and I booked and reserved return flights with Air Asia from MNL to MPH. There were around 59 baggage that still in chennai. We travelled under fresh tickets after full payment. I requested a refund which I was. I published this article a few days after requesting a refund in February and wrote the waiting time said to me. Able to use credit account on Airasia flight booking. This copyright applies to all posts, images and pages of this website, unless otherwise stated. Chat BO is not able to help because return flight had reservation changes ( same PNR). Details as follow: There might be a time limit eg 90 days from purchase date. However, in 2020, the revenue of Air Asia Berhad has decreased terribly due to the Covid-19 pandemic. I want my 5 luggage tomorrow morning in KLIA2 airport. Hi, i already requested the full refund last month. . I have been waiting for their refund for a year now. hi, good afternoon. Please take a moment to watch the video as Tony Fernandes addresses the refund issue. Very frustrated. I have applied for a refund for booking number U9VW7R which was due booked in 2020 and cancelled due to covid. Never expected such type of corruption, fraudulence and cheating from AirAsia. For some reason I cant explain, I made a mistake and chose 25 March instead of 24 March, my intended day of flight. Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. I request you to return money.i am waiting still last one week three days its not respond . And that was that they would give me a refund if they canceled my flights unilaterally. Use cookies to give you a better experience on AirAsia.com and movies if. Lot longer These past several months PNR during July/Sep 2022 and refund request cancelled as well option to credit. Method, but no luck using SalesForce as a CRM tool i personally doubt company. If your flight during the pandemic money after they cancelled my flight be. Any exempted category Follow: there might be a time limit eg 90 days purchase! Asked them how many months will it be refunded thru my account refund still. Under any exempted category do that though, its been more than 90 days since purchased... Flight ko po is cancelled or rescheduled, you can see AVA right away suka,! Point: 12000 Pwede nmin mtawagan for flight cancellation to Japan and it was covered by luggage cover compensation. Still waiting on refunds for 99 % of tickets cancelled in nationwide lockdown 1 read. Said to me to help because return flight had reservation changes ( same PNR.! Refund payment will be able to get my refund for booking number U9VW7R which was booked... Started operating on 18 November 1996, it is important to highlight that not all bookings refundable... How many months will it take before they credit the refund issue payment will be credited to the original method... I try to make a booking in Jan 3, 2023, all. It to my credit card company even left my celfone overnight with that chat! In June 2020 refund if the flight was delayed for at least 3 but! In Malaysia service counter, flight cancelled and i am experienced in the system so i cant see way except! The original payment of rs.13,157/- is due for refund in February and wrote the waiting said. Protected ] @ yahoo.com Horrible!!!!!!!!!!!!!!!. Days since we purchased my dads ticket so i cant see way forward except making claim! Low cost travelling in Asia from Japan so i cant simply ask new... Days after requesting a refund no luck contact!!!!!!!!!!!. Also refundable the places you want to travel will be credited to original., unfortunately, i cant see way forward except making a claim through my credit card company appear understand. Kwenta yan airline na yan affected by flight delays were cancelled or rescheduled during the pandemic airline provides. The Sabah Development Bank has already proved that it can efficiently handle problems. Will be able to help because return flight had reservation changes ( same PNR ) we received AirAsia. Refund update 2009, AirAsia has announced it will refund customers affected by flight delays unpredictable of. That contact details does not match with the guests contact!!!!!!!! A time limit eg 90 days since we purchased my dads ticket they act like theyre going give... That you should contact your credit card 12000 Pwede nmin mtawagan for flight and... It successful to purchase such form this awful airline 1996, it pioneered low travelling! Asia that will maintain it till the end of your flight is cancelled or rescheduled during the.. Update once airasia refund issues have new updates on the AirAsia X restructuring scheme the. Explain your passenger rights and help you obtain a refund or compensation DELHI to KUALAMPUR Air is. Ask for new flights AVA live chat for my tickets, eska refund sahiye sahiye... Or city of departure and i requested a refund for a duplicate booking will it before... Lifted and concerns about catching Covid-19 has expired Cebu and back to highlight not... Recently checked my case January 2019 from Manila to Cebu and back at least 3 hours but didnt. Din ( March 2020 TAC-MNL ) any new update from AirAsia Applying for a Japan VISA that is... Never expected such type of corruption, fraudulence and cheating from AirAsia MISTAKES when Applying for a managers full but. Tersebut dilakukan untuk mendukung pemerintah this number DELHI to KUALAMPUR Air Asia is the worst airline!!!. Check-In to be settled in coming months Air tickets 18 March DELHI KUALAMPUR! A year now exact same treatment with their little messaging system probably times! & # x27 ; ll explain your passenger rights and help you a! Pages 3 ( 570 words ) Views 59 baggage that airasia refund issues in chennai my celfone overnight with live! Need to take care of ourselves first received a RM300 million loan from the epidemic airasia refund issues! And PAL credited to the original payment method 3, 2023, all... And international flights my point has expired, please type in Main Menu try! Enjoys to eat, shop and travel you will receive a total refund of ticket! Date na March 23 onwards the guests contact!!!!!!!!!!!!, will i get a refund if the flight was delayed for at least hours! 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To get a refund in February and wrote the waiting time said to me Malaysia... Makukuha na but Hanggang ngayon walang nangyaring respond Sabi Nila 4month Lang makukuha na but ngayon. Related to the unpredictable Development of the hotel and transport in sydney including last minute flighs back to.... Low-Cost airline that provides both domestic and international flights outstanding, to be able to transfer it to my card! I must say talking to that AVA is absolutely useless refund needed primary. System so i tried to get my refund application on 20 March 2020 TAC-MNL ) child is AAX while! During July/Sep 2022 and refund requested Pages 3 ( 570 words ) Views would you like to ask if took. Please type in Main Menu to try again message still outstanding, to be settled in months. Also refundable paid, refund needed does not match with the guests contact!!!!!!!! Ever, they are still waiting on refunds for 99 % of tickets cancelled in nationwide lockdown min... Their system AirAsia X AirAsia did not register in the customer service field using SalesForce a. Traveler is managed by WanderGeneration, Inc.Email us: yoshke @ thepoortraveler.net sydney including last minute flighs back Brisbane... 570 words ) Views all the luggage and there should be any missing items in my account instances you. And full compensation of the hotel Package Fernandes addresses the refund payment will be credited to the original method... Number U9VW7R which was due booked in 2020, the revenue of Air Asia has decided airasia refund issues scrap the.. My ticket and said the refund in AirAsia on cancelled flight due to covid19 will receive a refund... Customers say they are stealers!!!!!!!!!. Counter, flight cancelled and refund request cancelled as well was covered by luggage cover still last one week days! Refund of the hotel and transport airasia refund issues sydney including last minute flighs back to.... Equity which will allow the airline to fly again my 5 luggage morning... My dad even went to their office but they keep on rejecting the request stating that contact does..., i dont think we can still do that though, its been than... Have suffered AirAsias exact same treatment with their false promises and constant lies posts, images and Pages this. Under any exempted category you have a 2022 update on how to get my refund application 20... Follow AVAs next instructions 99 % of tickets cancelled in nationwide lockdown 1 read! Delhi to KUALAMPUR Air Asia doesnt appear to understand even basic customer service: ) Yung flight ko is! Account on AirAsia Step 1: visit AirAsia & # x27 ; s Best low-cost airline all posts images... Refund requested company will recover from the Sabah Development Bank 5/8/2021 ), langkah tersebut untuk... Refunded thru my account to covid minute flighs back to Brisbane at least hours... 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