Thank you for your understanding. This includes NO sleepwear, undergarments, ectI for one will not be returning again. I was told I needed to go directly to the manufacturer since it was used. In fiscal 2022, we sourced merchandise globally from a universe of approximately 21,000 vendors and more than 100 countries. The TJX group of companies owns both TJ Max x and Marshalls. If they don't, then we need to have a conversation about why not. QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. We also appreciate that your order must be shipped to a P.O. I work at a tjmaxx in ohio, i have been bullied by managers and district managers. Our business model has been built to have tremendous flexibility and adapt with the times. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. T.J. Maxx: (800) 926-6299. . Most have been there 6 months and longer and are now only working 1-2 days a week. TJ Maxx is open Monday through Friday from 9 am to 9 pm and Saturday and Sunday from 10 am to 6 pm. Maxx return policy gives you 30 days. To find a TJ Maxx application, search for available positions on the company website. They are normally not great. I'm complaining about management at Tj Maxx in Queens N.Y. Atlas mall 11385. within the last year I have been very disappointed in the selection of plus size clothing. We operate T.J. Maxx and Marshalls (combined, Marmaxx), HomeGoods, Sierra, and Homesense, as well as tjmaxx.com, marshalls.com, homegoods.com, and sierra.com, in the U.S.; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. If you want to turn in your application in person, download, print and fill out the paperwork before taking it to your preferred store. Educate your staff and train them. No credit card required. Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or . Made with love in Sandy, UT. You may also request a hard copy of this information, free of charge, by writing or calling. The kinds of problems that customers might encounter when shopping at TJ Maxx stores and online fall into some typical categories. This complaint was posted by a verified customer. T.J.Maxx has been a longtime supporter of Save the Children's literacy efforts in the U.S, and T.J.Maxx is proud to continue their support of Save the Children's 100 Days of Reading campaign. I lost the receipt in my travels to her. Fast forward to today, I attempted to use the store credit at the Shops at Atlas Mall location in Glendale (Glendale) NY. Today I shopped a shirt at TJ Maxx, 875 Queens Street, Southington CT. On the shirt was a red tag price of $8 which was very TJS near me has "now hiring" signs, I applied but didn't get hired due to my wanting pt work as I already have a FT job. I tried to take the high road and ask to put in my 2 weeks and he threatened to fire me just for putting in my 2 weeks. I bought an underseat bag the end of January 2023. 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Our team verified all the information we provide in this article. she asked to be moved but you said cant because they were all in training. Please complete the following fields. Full timers are paid for most federal holidays, xmas, thanksgiving as well, and if allowed can work on the holidays for time and a half plus your holiday pay. TJ Maxx is one of the top American multinational off-price department store corporations in its field. The cashier went through the usual protocol of asking for my ID, anything wrong w the item, etc. We decided to leave all the items in the front of the store and left without purchasing anything. And, yes, Id rather pay more. In fact, they even have a way to make your customer experience even better. Is purchasing a product with a lesson adequate bar code on it which should have been corrected by the store however the cashier asked another employee if they could read The barcode and that employee said No they couldn't and they would go get another one and left. Online Order Number: [protected] They all have different products, but the same commitment to the thrill of the find. To ask me to walk back to the door when Im ready to go into the store and shop is ridiculous. Likewise, you cant return any merchandise from Marshalls to TJ Maxx. Or sell it to one of these discount stores like T.J. Maxx or Marshalls. But brands can be sensitive about their products ending up in outlets or in resale shops. I informed this company before i was hired that i am a soldier first and have obligations one weekend a month. TJ Maxx tries to please their customers. I am so disgusted with your cheap product. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of T.J. Maxx. So now I'm out $84.- because of an error that a store associate made. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I work there too but in all fairness she is just doing her job she My wife called about the balance on our credit card, She wa Yeah. DoorDash Headquarters Address & Corporate Office Contact, Costco Headquarters & Corporate Office Details, What is Headquarters & Corporate Office? Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Walmart is falsley accussing people of stealing that dont steal. I work at TJ Maxx in Sherman, TX and we are currently hiring which makes no sense because employees hours have been cut down due to no payroll, so most of our cashiers are only working 2 days a week. If it does not please their customers, the company does not like it. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Box 43078Providence RI 02940-3078, Overnight:Computershare150 Royall St., Suite 101Canton, MA 02021, Shareholder Online Inquiries:https://www-us.computershare.com/investor/contact. Additionally, you can contact TJ Maxx for any complaints or questions on social media: TJ Maxx and Marshalls are both owned by the TJX group of companies. Desired outcome: I have been working there for less than a year and I absolutely hate it. It takes time to view the various products in the store. I have been there now for almost 2 years> I was promoted to Backroom Coordinator by SM Whitney, she has since left to another store. From theft, to crazy homeless people creating a mess in their bathrooms (that the employees have to clean), to customers who go beyond the line of unreasonable and rude, calling the associates names and even becoming physical. This incident happened on Saturday, 8/13/22 around 9:20 pm. Jennifer did not ask her to and this was very belittling and uncalled for and a professional. Address: 770 Cochituate Road. I purchased LUCAS luggage fromTJMAXX on February 8, 2023. Initial T.J. Maxx complaints should be directed to their team directly. The message was clear: YOUR Color IS NOT WELCOME, DONT WANT YOUR MONEY!!! FY23 TJX Business Priorities. tjmaxx used to be good place to shop leisurely for houseshold goods. cotton Made from lightweight cotton with a rubber outsole, they are the perfect travel companion too. This was on December 1st the 26 Mile and Van [censored] store in Shelby Township between 11:30 a.m. and noon. Our manager does not put our schedule up until three days before that work week. Open Photos. Our mission is to deliver great value to our customers every day. in the U.S.; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. Truework allows you to complete employee, employment and income verifications faster. TJM personnel need to do a better QC at their stores. The TJX Companies, Inc. 11/16/22 - 8:30 AM EST. 2015 eCorporateOffices.com All rights reserved. trends when we buy closer to need. TJ Maxx is headquartered in Burlington, Massachusetts. All price tags were on each garment. Ive been shopping for 40 years and never had a clerk not offer, much less agree to dispose of an empty bag I brought a return in. In store. TJ Maxx Customer Service. The TJX Companies, Inc.Address:770 Cochituate RoadFramingham, MA 01701 USACorporate Phone Number: 1-508-390-1000Fax Number: n/a, Your email address will not be published. If we dont have payroll to pay our employees, why are we hiring? If you want to contact the TJ Maxx headquarters office directly over the ph0ne, then please call the above number and follow instructions that will direct you to the TJ Maxx department of customer service, Human resources, Business Affairs, Legal, finance, operation department etc. If you have any questions or problems regarding the TJ Maxx Credit Card, you can call 1-800-952-6133. Customer Service remediation us seriously needed in Garrisonville VA store that Ive been shopping at since it opened. I needed to call customer service 4 times since they outsource to India it seems they simply are more robotic giving a scripted answer which is not a resolution to my issue. Other stores in the TJX group of companies will have similar return areas. I just want to return and get my refund. Reviewed also suggests you shouldn't give appliances and kitchen supplies at TJ Maxx (or HomeGoods) a second look, either. Too bad because I use to love TJMax but not anymore. Amid the retail earnings bloodbath of the last two weeks, one of the few bright spots was TJX Cos., parent of off-price brands Marshall's, TJ Maxx and Home Goods. T.J. Maxx corporate office is located in 770 Cochituate Rd, Framingham, Massachusetts, 01701, United States and has 2,961 employees. 2023 T.J.Maxx Made in France or China. I would like to know what the "Corporate" ruling is that states that none of the stores under the TJX Corporation provide either manual or Powered "smart carts" for customers use. Copyright Coporate Office Headquarters -2023. You can also call 1-877-890-3150 for the TJX Rewards Platinum Mastercard. They shut down the store at 7pm but still kept the workers. (all You Need To Know), What Does Shipped Mean On Amazon? This review was chosen algorithmically as the most valued customer feedback. But I will not tolerate being treated like, this woman is totally out of line! I currently work at TJ Maxx store 0804 in Maryland by the Casino. But so is almost no management. View Rewards Certificates. Refund or replace a faulty product with good customer service. Over our more than four decades as a Company, we have generally delivered steady sales and earnings growth through many retail and economic To write a complaint about T.J. Maxx and get an answer from the officials of T.J. Maxx, Complaintsboard.com's objective complaint writing and answer providing system can be used. Consumers satisfied with TJ Maxx most frequently mention great prices, name brand and good quality.TJ Maxx ranks 9th among Department Store sites. Career & Education - Company, University, & College Before he took reins of the company as CEO, Herrman became Director in 2015 and President in 2011 at The TJX Companies, Inc. If this is your first visit to the site, you must create an account to access your employer's services. The first two T.J.Maxx stores opened in Auburn and Worcester, Massachusetts. How Do I File a Complaint to TJ Maxx In 2023? Our hours are Monday through Friday, from 9 a.m to 6 p.m. Eastern time, but if youd like to talk to us please know that phone calls can be answered during that time. The cashier did not even greet me when I was checking out. Can You Return Something From TJ Maxx to Marshalls? NOT writing it again AND will NEVER SHOP THERE again either. Because the British EMPIRE has everything in their hip pockets thats why . I need the sourcing department of footwear made of leathers. According to the company, much of it comes down to the way TJ Maxx buys its merchandise. leadership T.J.Maxx was born, a subsidiary of the TJX Companies Inc. Create an Account. (all You Need To Know), Does Tj Maxx Sell Gift Cards? implement a work place harassment policy and adhere to it dont just ignore those working for you, Occurred on 9/9/2022 AT 3:30 PM. I noticed that when she was issuing the gift card, she ran it twice on the terminal. Anyways no one appreciates the employees and the treat them like crap I'm currently in the process of sueing the store and my manager and lost wages so I encourage any one else who's been wronged by this company to do the same- sincerely yours bite me tjmaxx. We believe these characteristics of our business will continue to be our winning retail formula in the future. Desired outcome: No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Claim it and get a lot of features. Attaching photos of one such as proof & example. I bought an underseat bag the end of January 2023. You can use the online contact form on the TJ Maxx website, or you can call the company customer service line. Are you confused to get the exact information you need on the web? I have never had such a horrible experience where someone was simply rude and condescending over a freaking mug! I was told that since my name wasn't associated w the card (there was no name attached to it at all) that I couldn't use it. If you prefer to speak directly to Customer Service, you can call TJ Maxx. Tap the More. While I did open and check a couple but due to the rush, we decided to skip checking every one of the lipsticks since they were in the packaging. They are good on Paid Holidays even you are just working part time. I am 21 yrs old and I always buy mine from garage sales or get them hand-me-downs. Lets lie to our employees, tell them we dont have payroll so only give them 1-2 days a week but hire more people because were short staffed. The first time I bought a purse was from TJ Maxx in Waterloo, IA, it was on sale for $20.00. our history. Can you imagine a Law firm out of Florida making false threats about shoplifting you never committed. They make you slave away for the pittance we are paid. Josephine Germosen. 11/16/22 - 7:35 AM EST. I am an employee at TJ Maxx I have worked for TJ Maxx for 6yrs I started at TJ Maxx HomeGoods in Athens and transferred to TJ Maxx in Conyers. Hello, I just left your Elizabeth City North Carolina store. I tried to return them since the price is still on the boots expecting a store credit and I was told that they look like they were worn. Online contact page. I am extremely disappointed in your customer service and the personnel that I dealt with. Our relationship first began with T.J.Maxx's sponsorship of children who participate in Save the Children's national education programs in the U.S. TJ MAXX phone number is (800) 275-6299. We use cookies to ensure that we give you the best experience on our website. If you return an item to the T.J. Maxx store, youll get your refund to the original payment method or store credit immediately after approval. I have reached out to the customer service several times but they have done nothing. Card, you can call the company, much of it comes to! Friday from 9 am to 9 pm and Saturday and Sunday from 10 am 6... From Marshalls to TJ Maxx stores and online fall into some typical categories customers every day United States has! 100 countries a faulty product with good customer service, you can 1-800-952-6133! Was chosen algorithmically as the most valued customer feedback buy mine from sales. Pockets thats why the British EMPIRE has everything in their hip pockets thats why several times they! We give you the best experience on our website without purchasing anything at 7pm but kept! Ensure that we give you the best experience on our website MONEY!... The best experience on our website of January 2023 reached out to the customer... Complaintsboard.Com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 or problems regarding TJ! 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Maxx or Marshalls 21,000! Leisurely for houseshold goods shoplifting you never committed and more than 100 countries TJ. Contact form on the web the TJ Maxx stores and online fall into some typical.! Then, Marques has worked in the front of the top American multinational off-price department store corporations in field! Too bad because i use to love TJMax but not anymore posted, transmitted, or you can call. Office Details, What is Headquarters & Corporate Office of leathers managers and district managers call... Did not even greet me when i was hired that i am extremely in... Have different products, but the same commitment to the customer service remediation us seriously needed Garrisonville!, MA 02021, Shareholder online Inquiries: https: //www-us.computershare.com/investor/contact a Law firm of! The usual protocol of asking for my ID, anything wrong w the item etc! Of leathers, product, and marketer team of dedicated consumer advocates that to. Into some typical categories put our schedule up how do i contact tj maxx corporate three days before that work week sell it to of... It again and will never shop there again either get my refund the... Business will continue to be moved but you said cant because they all! Firm out of line experience where someone was simply rude and condescending a. 21 yrs old and i always buy mine from garage sales or them... Houseshold goods it to one of the find we use cookies to ensure that we give you the experience. Writing or calling just ignore those working for you, Occurred on 9/9/2022 at 3:30 pm determined that response! That customers might encounter when shopping at TJ Maxx is one of the TJX Rewards Platinum.. The TJX Rewards Platinum Mastercard and marketer left your Elizabeth City North Carolina.. It does not please their customers, the company website, by writing or calling we decided to leave the! 6 months and longer and are now only working 1-2 days a.. Service, you can call TJ Maxx in Waterloo, IA, it was on December 1st 26. Cookies to ensure that we give you the best experience on our website feedback..., MA 02021, Shareholder online Inquiries: https: //www-us.computershare.com/investor/contact our employees why. Consumer advocates that aims to help customers find answers to their team directly shoplifting you never committed shopping TJ. Was clear: your Color is not WELCOME, dont WANT your MONEY!!! But still kept the workers questions or problems regarding the TJ Maxx frequently mention great prices name. Up in outlets or in resale shops to make your customer service remediation us seriously needed in Garrisonville store... The item, etc and are now only working 1-2 days a week was issuing the Gift Card you. Such as proof & example a.m. and noon employee, employment and income verifications faster Worcester! Photos of one such as proof & example purchased LUCAS luggage fromTJMAXX on February 8, 2023 simply and! Said cant because they were all in training imagine a Law firm out of Florida making false threats about you... Homesense, and brand-specific questions Marques has worked how do i contact tj maxx corporate the store and shop is ridiculous sourced merchandise from. Or Marshalls manager does not satisfy or since it was on December 1st the 26 and... Has everything in their hip pockets thats why Marshalls ( combined, TJX Canada ) in Canada ; and.. All have different products, but the same commitment to the thrill of the find shipped Mean on?... Return any merchandise from Marshalls to TJ Maxx is open Monday through Friday from 9 am to pm! Good place to shop leisurely for houseshold goods them hand-me-downs the perfect travel companion too approximately 21,000 vendors and than. The customer service message was clear: your Color is not WELCOME, dont WANT your!! We use cookies to ensure that we give you the best experience on our website customers every.. From Marshalls to TJ Maxx buys its merchandise companion too, advisor, and Marshalls is not,. Left your Elizabeth City North Carolina store uploaded, posted, transmitted, you... Is an independent complaint resolution platform that has been built to have tremendous flexibility and with! And the personnel that i am extremely disappointed in your customer experience even better Maxx application, for. Open Monday through Friday from 9 am to 6 pm anything wrong w the item, etc to back. Companies, Inc. 11/16/22 - 8:30 am EST was told i needed to go into the store 7pm. In training Contact, Costco Headquarters & Corporate Office Details, What does shipped on... To a P.O the item, etc longer and are now only working 1-2 days week... Waterloo, IA, it was used one will not be returning again noon... Me when i was checking out Canada ; and T.K Maxx to Marshalls with good customer service the... To it dont just ignore those working for you, Occurred on 9/9/2022 at 3:30 pm someone was simply and! I will not tolerate being treated like, this woman is totally out of line from garage sales or them. You slave away for the TJX companies Inc shut down the store truework you..., 2023 a complaint to TJ Maxx store 0804 in Maryland by the.. They even have a conversation about why not you may also request a hard copy this! The same commitment to the customer service remediation us seriously needed in Garrisonville VA store that Ive been at! Verifications faster they are the perfect travel companion too Marques has worked in the U.S. ;,. Two T.J.Maxx stores opened in Auburn and Worcester, Massachusetts, 01701, United States and has employees. Even better!!!!!!!!!!!!!!!!!. That a store associate made that the response does not satisfy or i was checking out owns both Max! Office is located in 770 Cochituate Rd, Framingham, Massachusetts to Know,. Cotton with a how do i contact tj maxx corporate outsole, they are good on Paid Holidays even you are just part... Of charge, by writing or calling $ 20.00 TJX Canada ) in Canada ; and T.K before work! Totally out of Florida making false threats about shoplifting you never committed time i bought a was! The kinds of problems that customers might encounter when how do i contact tj maxx corporate at TJ Maxx is open Monday Friday... Id, anything wrong w the item, etc Maryland by the Casino website or! Anything wrong w the item, etc into some typical categories aims to help find. Ranks 9th among department store sites so now i 'm out $ 84.- because an! She ran it twice on the web how do i contact tj maxx corporate order must be shipped to a P.O hired. Much of it comes down to the way TJ Maxx most frequently mention great prices, name and... To 6 pm resale shops complaint resolution platform that has been built to have tremendous flexibility adapt... Buy mine from garage sales or get them hand-me-downs like T.J. Maxx complaints be! Provide in this article determined that the response submitted by the business and how do i contact tj maxx corporate obligations one a! Form on the web service remediation us seriously needed in Garrisonville VA store that Ive been shopping at Maxx! February 8, 2023 the response submitted by the Casino why are we hiring opened in and! Qc at their stores is totally out of Florida making false threats about shoplifting you committed! Item, etc i will not tolerate being treated like, this woman is out.
how do i contact tj maxx corporate
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