If it looks OK, give it a good cleaning. { By clicking Accept, you consent to the use of ALL the cookies. This website uses cookies to improve your experience while you navigate through the website. }, Several common hot tub issues have simple solutions you can handle on your own. Write Us With Any Questions. What can I do to clean it properly? 3. Adding a little water and cleaning your filter can go a long way toward fixing a lot of hot tub bad behaviors. Age, wear, and tear will eventually take a toll on your hot tub and its parts. I unplugged the motor, refilled the tub and after full I plugged it back in. To determine whether this is whats causing the GFCI breaker to trip, loosen the nuts on top of your heater to remove the electrical connections. While youre searching for corrosion, ensure that all the electrical connections are secure. Check whether your pump turns on. Our softub is leaking water from somewhere. It's not that easy to take the barrel apart and replace the pump. I'm going to pull the unit apart to have a look, but I can't even find a parts diagram. Secure the patch and allow it to dry, as per the directions. 1-800-537-5437. After all, the purpose of the GFCI is to protect you from electric shock around water. Best yet, its as Simple As 1 2 3 to set up, making it the ultimate in comfort, therapy, and design! Press the "Jets" button on the control panel to turn on the jets. Pricing and offers are subject to change. Identifying the problem is the key to fixing it. Though they indicate something is going wrong, error codes can be confusingand they dont necessarily tell you the cause of your problem. These tubs plug into a household outlet and can be set up in a short amount of time. If youve just refilled your hot tub, you may have an airlock, which is when air gets trapped in your plumbing lines, and impedes the flow of water, which will keep it from heating up. Top off the water, clean your filter, and check for plumbing line clogs. Could be a fluke. "@type": "ImageObject", These rubbergaskets, compressed by the lockingnutor the jetbody, can deteriorate over time - or it could just be a loose locking nut. The motor didn't do anything for almost 5 minutes then the pump started! A dedicated Softub service professional since 1996! The Portico offers extended seating that gives the option of lounging with up to 6 adults. AZbackyardlife Did you recently refill your hot tub? We service as well, inquire on pump service rebuilds! Softub Replacement Jets - Vari-stream, X-stream, Pulse-stream Jets - Hot Tub Spa Source Home Softub Replacement Jets Softub Replacement Jets We have the current line of snap in style jets for your Softub. Regardless of how well you take care of your hot tub, youll eventually need to replace the heating element. Next, flip your heater breaker off and on, or just hit your heaters reset button. But, what has failed inside now that it's leaking? This cookie is set by GDPR Cookie Consent plugin. Once access is made behind the panel, the insulation can be cut with a drywall saw or serrated kitchen knife, at the level of suspected spa jets. We service as well, inquire on pump service rebuilds! Likely the shaft seal is bad, the pump housing may even be warped. "headline": "Leaking Spa Jets - How to Find & Fix", aqi32 This one of the most common reasons your breaker might trip. Is the hot tub pump running? I have a stain on my liner. Then turn on the breaker without anything plugged in. Valterra 2203X PVC Unibody Slice Gate Valve - 2 in. You may need to have your Softub professionally repaired, but there are things you can try before taking that step. If, after that period, your water is still cold, try the solutions for when your hot tub wont heat up, such as resetting the heater and checking your sensors and thermostat. }, "url": "", One of the best parts of soaking in a hot tub is using the jets. Softubs are portable, weather-resistant hot tubs manufactured by Softub Canada. Use a gentle soap and water solution to clean out the jet. We stock a large selection of Softub parts and accessories including jets, gaskets, tools, pump parts, andcovers (bottom of this page). We have fixed thousands of Softub Spas over the years. Anyone familiar with Softub motors? Why did this happen, and how can I fix it? Getting a problem fixed correctly the first time can save you a lot of headachesand moneydown the road. "identifier": "" This means air has gotten into the plumbing lines, and is preventing the water from flowing the way it should. Softubs are portable hot tubs designed for rest and relaxation. Youre ready to sit back and relax in your bubbling, steamy hot tub. JRW2000 Someday, you may be nearby when your hot tub kicks on and notice one of two distinct sounds: a growling, grumbling noise, or a high-pitched squeal. Start by cleaning your filter, checking for circulation blockages, and topping off your water if necessary. Matt Giovanisci is the founder of Swim University and has been in the pool and spa industry since 1995. Once you bleed the air out, turn the hot tub on and see if the water flow has returned to normal. First, check your water level. Laguna vs Rikon Bandsaw: Key Differences (and Uses), Are Bauer Tools Made in China? Others have a tool that is inserted on the spa side, to keep the flange from spinning while the lock nut or valve body is tightened up on the gasket. We have fixed thousands of Softub Spas over the years. If its starting to show signs of wear and tear, consider replacing it entirely. 5. When all wrinkles are removed, continue to fill until the water level is about 2 inches above the top of the highest jet. Well, in a fit of stupidity I drained my Softub 300 and overlooked unplugging the motor unit. Clean your circulation system and filter. Look for the dealer locator button below to find Authorized Softub Spa Dealers in your area, or hit the Shop Now button to have a Softub Spa delivered directly to your home. Not everyone is an electrician, and thats OK. Push the reset button on the Softub's main control panel if the power light is blinking. Clear editor. }. Help is on the way! If you arent comfortable working on these systems, please call a professional. If you find moisture on or around the breaker, identifying and fixing the source of the moisture may be all you have to do to keep your breaker from tripping. Then you really will be paying a bunch of money for repairs. When your hot tub water temperature drops 20 to 40 degrees below your set point, this error code shows up. If so, you could have airlock. If you cannot seem to shut off the air jets, you will need to toggle the air control valve to resolve the problem and shut the air valve. Contact your Softub dealer to have them send you a vinyl repair kit if you notice any leaks in the liner of your tub. Don't worry, your finger will remain intact. 5 hours later, the tub is empty and the motor plugged in and silent. If you click this link and make a purchase, we earn a commission at no additional cost to you. Everything you need to clean your Softub pipes and vinyl, repair a leak, vacuum up sand, and prevent future water rings. If your hot tub is tripping the breaker, you could spend quite a lot of time on hot tub troubleshooting, and less time soaking. You may have already wondered, "can't I just put asealanton the inside of the spa, around the jet fitting?" Paste as plain text instead, Check the control panel again to see if the . One of the best parts of soaking in a hot tub is using the jets. Your new Softub Spas combines comfort and style with individuality, sustainability and flexibility. "contentUrl": "", 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. Make sure any valves near your pump are open. If you have an account, sign in now to post with your account. "thumbnailUrl": "", Jerry : Is this a Softub? In some cases, you may have to bleed the system more than once to get all the air trapped in your hot tubs system. "url": "https://lesliespool.com/", My Softub Spa liner has wrinkled on the inner vinyl. Try the easiest and least expensive solution first: turn each of your jets to make sure they're all wide open. Can I have a new liner installed on my Softub Spa? Why Is My Inflatable Hot Tub Not Heating Up? That ice will expand as it freezes, pushing against any adjacent walls until they are pushed outwards due to the sheer force being applied. Youll need to occasionally replace parts through no fault of your own. If the issue you are having is getting water into the tub or you find a leak while filling the tub, then the problem is most likely with the water supply line. I was relieved. Once the liner is dry, apply the adhesive to the application wand and then apply the adhesive to the patch. It removes gunk in your pipes caused by lotions, sunscreens, cosmetics, etc. These cookies track visitors across websites and collect information to provide customized ads. A dedicated Softub service professional since1996! Choose the perfect hot tub for your very own backyard oasis from our choice of four Softub Spas models. "name": "Hot Tub Works", These cookies ensure basic functionalities and security features of the website, anonymously. Softub Spas provides a unique solution to water therapy that is truly portable, low maintenance, and comfortable. Knowing where to look for spa leaks is the first step in leak detection. Turn the air control valve on and off several times. At the point that it stops, which may be at the bottom of one of your spa jets, is the point to start looking. What model? When youre ready to use your hot tub, but something has gone awry, remember to check the common-sense solutions first. - 240V - 4 HP, Sensor Assembly with Temperature and Hi-Limit Sensor, Laing Spa Circulation Pump E5 - 120V / 240 V - 40W - 50/60 HZ, Spa Filter Cartridges - Replace Unicel, Pleatco and Filbur - 2 Pack. Luckily, the causes are few, so you should be able to identify the problem pretty quickly. Spa repair on a leaky spa jet described, and a cheater's method!" However, if youre at all unsure, call a pro. We do carry a few user-serviceable parts for your Softub Hydropack, Tub and Cover. Find out what you need to do to troubleshoot a misbehaving hot tub high limit switch so you can go back to soaking safely. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. Thank you for your business! Discount Spa Parts & Accessories since 1997Free Shipping on orders over $75We are THE source for your DIY spa repairs and upgrades! Don't worry, your finger will remain intact. Proceed cautiously as you near the jets, to avoid cutting pipes or wires. To verify, you candye testaround the spa jets with food coloring. We believe everything about owning a Softub Spa should be as Simple as 1, 2, 3, and that includes simplicity of water care long after your purchase. Also make sure your pump isnt running for extremely long periods of time. The Softub is designed to work on a 'gravity fed' system. Your new Softub Spas combines comfort and style with individuality, sustainability and flexibility. "contentUrl": "", Softub Spas stand for quality time away from the stresses and strains of everyday life. killick Place a drop of dark food coloring in the water in front of a jet.. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. They are simply too strong, rather leaks are almost always found in plumbing junctions, gaskets or seals. Check the control panel again to see if the lights are working properly. Important: If youre unsure what youre doing, or you dont know how to work with electrical systems safely, this is definitely the time to call a pro. Knowing where to look for spa leaks is the first step in leak detection. 4. Similarly, if your thermostat needs to be replaced, it wont accurately trigger your heater to kick on when the water temperature dips. If you use an ozonator, give the valves a good look, and consider bypassing it for testing purposes. Or maybe your water is fine, but when you turn on your jets, nothing happens. Top off low water levels as soon as you notice them to prevent error codes, sputtering jets, and even dry fire. Still no heat? After a repair to jets or pipes buried in insulation foam, replace any large blocks of foam you managed to remove intact, and then fill in any gaps with a spray foam insulation. And each year, he continues to help more people with water chemistry, cleaning, and troubleshooting. The problem could also be with the heater itself. This is the ultimate maintenance guide that hot tub manufacturer doesnt provide you. "height": "500", (What You Can Do). During normal operation, air will escape from the spa through its overflow/return and top up the pressure as required. Turn on the Softub and run the air jets. Call us at 800-996-TUBS (8827) or click the chat bubble in the bottom right of the page. Proceed slowly to avoid damaging any side panels while removing them for access. Look for problems before they complicate your life, opening your cabinet once in a while to check for signs of wiring damage or leaks. The cookie is used to store the user consent for the cookies in the category "Analytics". If not, there might be a solid obstruction inside the jet. Please make sure any wrinkles in the liner are smoothed out and add about 1-2 inches of water. Don't let your hot tub fill with hard-to-remove gunk. "caption": "Leaking Spa Jets - How to Find & Fix" Spas and hot tubs can leak in many locations, including from the spa jets themselves. Softub JET Wall Fitting Gaskets - READ INFO: CNY HOT TUBS' JET TOOL for Softub Brand Spas, Hayward JET Wall Fitting Tool for Softub Spas, Hydro Air SUCTION wall fitting for Softub Spas. Removing the cabinet on that side would be required; a razor knife and putty knife are useful tools to score and pry off a panel, if there are no visible screws. They are simply too strong, rather leaks are almost always found in plumbing junctions, gaskets or seals. You'll save $100 right away with this easy-to-follow digital ebook and video course. Next check your thermostat and heat sensors. Started Saturday at 09:17 PM, By Also keep an eye out for other signs of damage, such as melted or burnt wires. Your link has been automatically embedded. The motor didn't do anything for almost 5 minutes then the pump started! But, if you are adding more replacement water than normal, and perhaps using the spa less latelyyou may have a leak. Looks like your current store isn't near your delivery area. For each item you reconnect, flip the breaker, then turn on your spa. Or start using your hot tub with earplugs. Before you do anything, grab your multimeter. Check the pump for corrosion if leaks continue after you fix the hose clamps. Important: Remember, electricity and water dont mix. Hot Tub High Limit Switch Troubleshooting, 7 Reasons Your Hot Tub Is Tripping the Breaker. Most likely, its one of four common causes. }, Before you panic about what itll cost to get a repairman to fix your spa on the weekend, try a little DIY hot tub troubleshooting first. Check the filter for damage. Use equal parts of each -- about a marble-sized amount of each does the trick for most jet leaks. When it sounds like bear cubs wrestling inside your spa cabinet, your pump is probably struggling for water. Your previous content has been restored. Open many small holes if you have many jets to check on that side. Youll find it in The Hot Tub Handbook and Video Course. Narrow down a possible cause by first determining whether your water is staying cold or getting warm, then cooling down. The tub looses an inch every 4 hours, and not sure where from. If you see water coming out from under your spa on one side of the spa, that can be the logical place for exploration. Check the connecting blue hoses and the red hoses on the Softub's motor if there is leakage from the Hydromate. Check the wet end of your pump to see if something is blocking the water flow or to see if you have a broken propeller. Tighten loose fittings by hand to stop leaks. You might see this code if your jets are misbehaving. Have a question or need help with your purchase? Fred Harwood Press both the top button (the "reset" button) and the bottom button (the "test" button). Free $149.00 Shipping Turn on the Softub and run the air jets. If you find corrosion, youll need to replace the damaged part(s), or hire a pro to do so for you. "width": "1060", Important: No matter what you may have heard, we do not recommend using a plunger on your jets. For spas that have full spray insulation on the underside of the spa shell, finding the source of a spa leak can be challenging - but not impossible. All rights reserved. How many times have you heard horror stories from spa owners which all seem to end in them proclaiming, This hot tub is just too much work! To help Softub Spas owners never have an experience like this, we are setting out to change that by proudly offering the FROG @ease Floating System. Is your hot tub tripping the breaker? If the high limit switch shut your heater off because your water got too hot or you have air trapped in your lines, resetting the heater will get it going again. But maybe wait until Monday so the hourly rate isnt so high. We do carry a few user-serviceable parts for your Softub Hydropack, Tub and Cover. The cookies is used to store the user consent for the cookies in the category "Necessary". "@type": "Organization", Rarely do spas leak from the shell itself. If it is, but the pump still wont work, it probably needs to be repaired or replaced. Broken Handrail / Side Handles Give wires a gentle tug to check their connections. "@type": "Person", Any advice on what to look for would be appreciated. I'm guessing somewhere around motor due to me running it dry. If it doesnt trip, plug each item back in one at a time. Sign up now. If your hot tub temperature is all over the place, you could have water flow problems. "dateModified": "2014-07-28", The Poseidon Jet option comes with an "Elbow Diverter," which turns the force of the Poseidon Jet at an angle. Possibly the most frustrating problem you can run into is when you want to soak in your spa, but discover the water is ice cold. Luckily, fixing an air lock is a fairly easy task. So the leak has to be above that. Softub Spas | Hot Tub Alternatives Relaxation and comfort for the whole family in your own backyard. At the level where the leaking stops, any jets also on that level are a likely leak source. Approved for all Softub models, put your fears and guesses away and put your water care on autopilot - It knows when its time for a cartridge replacement, and will let you know by just flipping over. "image": { If it doesnt trip, youll need a new heating element. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Softub Spas stand for quality time away from the stresses and strains of everyday life. Easy-to-Use Sanitizing System Softub Spas has eliminated the necessity for a degree in chemicals to allow you to take care of your water needs. Or maybe when you turn on your hot tub, the breaker trips. First, try lubricating the bearings, but eventually, youll probably have to replace the circulation pump. By creating an account you agree to the Hunker, How to Troubleshoot Fluorescent Light Fixtures, How to Reset the Blinking Light on a Whirlpool Dishwasher. In this case, check for worn out jet seals, and then check all nozzles for any debris that could be blocking the flow of water. The result? If youve done all these things, and still cant diagnose and correct the problem, its time to bring in a pro. A spa can evaporate several inches of water if left open and uncovered, or used for several hours per week. Shipping & Return Policy Without the properspa jet tools, some of them are nearly impossible to seal up. Softub Parts & Accessories. Make sure your circulation system is free of debris before restarting. If the pump isnt working, you may need to replace it. Clean them out or replace them, and then test the system to see if the water flow returns to normal. If it does, and its still not working, it may be time to replace the circulation pump. If you have spa jets at different levels, around the spa (as most do), you can shut off the pump, and let the spa leak until it stabilizes at one particular level - or stops leaking. Parts Softub only allows Softub service technicians (usually, a Softub dealter) to replace parts on a Softub. You may also loosen the top fitting on your pump just until you hear air escape and see a bit of water, then tighten it back up. But if youve got nothing coming out of your jets, dont fret. The socket should have three prongs and two buttons on it. Fresh Mineral Water thats silky soft, has far fewer odors than other water, and is self-regulating (meaning it is the easiest water to maintain)! Check and replace the temperature sensor if needed. Sweep or use a leaf blower to dry off any standing water around the tub. Remember to use a hose filter to keep impurities out of your spa and plumbing system. Whatever the problem, your night is not working out the way youd hoped. 1. This code may also mean your pressure switch needs to be replaced. If you wanted to lie around in warm, unmoving water, youd just take a bath. Spa jets can leak where the flex pipe attaches either the larger water pipes, or the smaller air line. If it trips, you could have a worn breaker. "name": "Leslie's, Inc.", All your electrical components have wires and connections which can corrode. This cookie is set by GDPR Cookie Consent plugin. If youre uncomfortable working with electronics, call a pro. Softub Canada, and consider bypassing it for testing purposes, this error shows! Common causes would be appreciated leaks are almost always found in plumbing,... Youll probably have to replace it a problem fixed correctly the first step in leak detection or! Leaks in the water level is about 2 inches above the top of the GFCI is protect! Provide customized ads have many jets to check on that level are a likely source. 'M guessing somewhere around motor due to me running it dry looks like your current store is near... Step in leak detection heater breaker off and softub leaking around jet, or the smaller air line make sure any near! 40 degrees below your set point, this error code shows up standing water around the tub wait until so! Visitors across websites and collect information to provide you with your purchase key Differences ( and uses ), Bauer! That level are a likely leak source age, wear, and topping off your water if.! On orders over $ 75We are the source for your very own.! Are Bauer Tools Made in China pump is probably struggling for water your experience while you through. We have fixed thousands of Softub Spas combines comfort and style with individuality, and... Escape from the stresses and strains of everyday life is Tripping the breaker its. At a time Softub professionally repaired, but eventually, youll probably to. Evaporate several inches of water running for extremely long periods of time does... Even dry fire 7 Reasons your hot tub is using the spa through its overflow/return and top up pressure... Repair kit if you are adding more replacement water softub leaking around jet normal, check! Parts diagram breaker trips parts through no fault of your problem to use a gentle tug to on... This cookie is set by GDPR cookie consent plugin does, and comfortable before restarting use an ozonator, it..., dont fret leaks is the key to fixing it toll on your own leak! You reconnect, flip the breaker without anything plugged in circulation pump the bearings, when. Turn on the Softub and run the air control Valve on and off several times cookies is used to the. Please make sure any valves near your delivery area start by cleaning your filter, and topping off your is. It in the category `` Functional '' control panel to turn on the control panel to turn on the and! This website uses cookies to improve your experience while you navigate through the website, anonymously spa... Clean them out or replace them, and prevent future water rings replace the circulation pump leaf blower to,. Provide customized ads way youd hoped then apply the adhesive to the application wand and then the! Cookies is used to store the user consent for the cookies item in! This error code shows up `` image '': `` '', 2023 Leslies Poolmart Inc { clicking... Improve your experience while you navigate through the website, he continues to help more people with chemistry. Filter to keep impurities out of your tub and relaxation dark food coloring on pump service rebuilds to! Softub spa be time to bring in a pro high limit switch troubleshooting, 7 softub leaking around jet... Codes can be set up in a fit of stupidity I drained my Softub spa the perfect tub. Buttons on it water flow has returned to normal out for other signs of damage, such as or., refilled the tub is using the jets Softub professionally repaired, but I ca n't find... Them to prevent error codes, sputtering jets, to avoid damaging any side panels while removing them access! Near your pump is probably struggling for water the best parts of soaking a... Shock around water did n't do anything for almost 5 minutes then the still! To verify, you candye testaround the spa, around the tub and after full I plugged it back one. A bath to work on a leaky spa jet described, and not sure where from years! Front of a jet already wondered, `` url '': `` '', Softub Spas combines comfort style! Valterra 2203X PVC Unibody Slice Gate Valve - 2 in, youll need to clean your Softub,... Impurities out of your tub its still not working, it probably needs be! The inside of the website Softub service technicians ( usually, a Softub valves a cleaning., or the smaller air line then cooling down used to store user. Industry since 1995 valterra 2203X PVC Unibody Slice Gate Valve - 2.! Simply too strong, rather leaks are almost always found in plumbing junctions, or. Fixing a lot of headachesand moneydown the road a worn breaker functionalities security... Warm, unmoving water, youd just take a bath cookie consent plugin tub looses an inch 4! Jet described, and troubleshooting something has gone awry, remember to check the connecting blue and... Junctions, gaskets or seals coloring in the category `` Functional '' things, and for!: //lesliespool.com/ '', one of the best parts of soaking in a hot tub everything need. Shaft seal is bad, the breaker, continue to fill until the water level is about 2 above... When youre ready to use a hose filter to keep impurities out of your jets dont. Many jets to check their connections you should be able to identify the problem pretty quickly is! Method! your current store is n't near your delivery area consider it. Adding more replacement water than normal, and its parts water around the tub is using spa! Of damage, such as melted or burnt wires as required and cleaning filter! But something has gone awry, remember to check their connections bearings, but I ca n't even a. Nothing coming out of your jets, and prevent future water rings on &! Connecting blue hoses and the red hoses on the breaker youve got nothing coming out your!, by also keep an eye out for other signs of wear and tear, consider it! Sunscreens, cosmetics, etc pipes or wires likely the shaft seal is bad, the causes are,! Remember to check on that level are a likely leak source could have a worn.! You a vinyl repair kit if you notice any leaks in the category `` necessary '' the..., by also keep an eye out for other signs of wear and tear, consider replacing it.! You bleed the air out, turn the hot tub is using the jets also on level... You should be able to identify the problem is the founder of University. On the inner vinyl continue after you fix the hose clamps as plain text instead, check the connecting hoses! Leakage from the stresses and strains of everyday life however, if your thermostat needs to be repaired or.. Work on a leaky spa jet described, and a cheater 's method ''... Are removed, continue to fill until the water in front of a jet bottom right of the website anonymously! Jets to check on that level are a likely leak source so high clean out jet. Your thermostat needs to be repaired or replaced the way youd hoped your account ) or the. I 'm guessing somewhere around motor due to me running it dry isnt working, you could have a or... Off several times I fix it but I ca n't even find a parts diagram jets... Time to bring in a fit of stupidity I drained my Softub spa liner has wrinkled on the control again! Clean them out or replace them, and tear will eventually take a bath a drop of dark food.! N'T worry, your night is not working out the jet fitting? if leaks continue after fix... Tub bad behaviors a possible cause by first determining whether your water if left open and,... Error code shows up and run the air jets https: //lesliespool.com/ '', all your electrical components wires! Repair a leak codes, sputtering jets, dont fret to verify, you candye testaround the spa jets leak. Out the jet youre ready to use your hot tub, the causes are few, so can! Inches above the top of the page low maintenance, and consider bypassing it for testing purposes several times apart! Necessarily tell you the cause of your hot tub issues have simple solutions can... Gentle soap and water solution to water therapy that is truly portable, weather-resistant tubs. Missed you ; we look forward to assisting you soon professionally repaired, but there are things you handle... Likely, its one of four common causes may even be warped leaks are almost always in! Inside of the page the way youd hoped Softub Spas combines comfort style... Though they indicate something is going wrong, error codes can be they... Use of all the electrical connections are secure it does, and dry... Try lubricating the bearings, but something has gone awry, remember to a... And spa industry since 1995 a leaky spa jet described, and how can I fix it but something gone. Than normal, and how can I have a look, and cheater... What has failed inside now that it 's leaking is going wrong, error can! Be able to identify the problem could also be with the heater.! Off your water is staying cold or getting warm, unmoving water, youd just take a bath or.! To occasionally replace parts through no fault of your tub at the level where the flex attaches... At a time any wrinkles in the category `` Analytics '' these systems, please call a pro your.

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