Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. Nothing. Everyone is so polite and friendly. I would like to be refunded for the costs of the product I never got. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. Category Food & Beverages. Giant eagle unwilling to offer anything related to customer care. And who in the hell can even see tiny print on the smartphone. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". Here are 8 tips for writing great reviews. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. Giant Eagle Grocery in Washburn, TN with Reviews They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. 2. I sent the main manager Adrian A**** an email with the transaction history of my card. Plus no sorry nothing. I mean every one. Annette S. First off the staff should at least attempt to look busy but there are little ears everywhere. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? Shed light on the availability of medication needs brought to someones attention. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. I'm frustrated. Working at Giant Eagle | Glassdoor I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. Better Business Bureau: It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! Regards, Waited there another 10 minutes and was told it would be 30 to 45 minutes. This review was chosen algorithmically as the most valued customer feedback. I was very upset. We use dedicated people and clever technology to safeguard our platform. Giant Eagle.. Canfield Ohio 8% of Giant Eagle employees are Hispanic or Latino. I would give no stars but a minimum of one star is needed. Desired outcome: They are not authored by Glassdoor. i do the shopping for the household,he picked ip the advantage card. Extremely poor customer service at #43 township of pine market district. What they do NOT tell you is that now, if you buy one, it's down to $1.25! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. I did so and spoke with 3 representatives and opened up a case. That's just plain irresponsible and rude. Submit a complaint and get your issue resolved. I gave this store a lot of business - Never Again! Information provided by various external sources. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Wasn't willing to help and nor was her co-worker Sandy. Can you imagine what I think you can do with this lousy idea?! I never got it and spent $212.13 i can see. That is a 70% increase. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I guess Heinen's will be my home store. So they keep putting out thinking it's fixed. Jason (Columbia US) We spoke to the consumer today and they provided an updated mailing address for the request. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. A necessary evil. Immediately a woman who works there came over and started bagging my items while I was scanning them. I do not like going to this Giant Eagle! Anyone can write a Trustpilot review. Job Work/Life Balance I get another sticker for my window. Theres no reason I should be getting the runaround like this from a big company like this. ( im on a fixed income its important! The service has always been rude, but now they have become even worse. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. File a complaint. For example, pharmacy business hours are 8a-8p. It goes against our guidelines to offer incentives for reviews. Thank-you; Sincerely Rosemary Hiler. good bye giant eagle. The other guy behind counter was rude also. I purchased 3- $100 gift cards via the Giant Eagle App. Get the food ad on the mailers. Prices are lower and bags are plastic. Giant Eagle reviews & complaints. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. I gave her the substitutions and one additional item. Great service on Curbside Pickup in Erie! Giant Eagle 2840 Washington Rd, Canonsburg, 38 Complaints and Reviews No courtesy phone call from this pharmacy to even tell me of this change whatsoever. Here clients can delve deep into delicious meals, and taste. No need to bother with long lines or product availability. It's sad to see that people will accept eating a piece of edible paper. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. DOWNLOAD OPTIONS download 1 file . I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. In hopes to fix this issue for me and other customers for future. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. Don't deserve even 1 star for that area. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. The organic section isn't huge at this store. GAS. This Giant Eagle is in Blacklick Ohio on E. Broad. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? The apple turnovers were made with mushy applesauce and were tasteless. 2412 customer reviews of Giant Eagle. Giant Eagle 1300 Country Club Road, Monongahela, 38 Complaints and Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. The program was launched at 34 locations in 2021. Pay for this replacement part that your car wash broke. Click here to get notifications about new complaints of Giant Eagle. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. Online order website shuts you down from making any changes long before the order is being shopped. I am first off disappointed by the new renovation. GE card number 78012 See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. She acted as though I was trying to do something bad. I have made 3 complaints to your service department about the condition of your in store wheelchair. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. Spacious and very clean store. Order was $20 more than what the original order placed indicated. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed Note that complaint text that is displayed might not represent all complaints filed with BBB. I and others I've seen pick up the paper bags and the handles tear; bag falls. Very disappointing. I have been in the consumer rating business for many years and never seen it as bad as this before. Category Food & Beverages. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. I shop frequently at the Painsville OH location. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. It's not hard to be a decent human being. This happened on November 6th, 2022. at around 1600. Recent Google Reviews. Highly disappointed! I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. It's a stupid idea to stop the weekly mailers. Feedback has its perks! | Giant Eagle How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. Wide selection of private brand goods. Never go there again! Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. I have been a customer for Giant Eagle for a very very long time. Check out machines worst than Kroger's attendent had to be called 4 times so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! The store is in Brooklyn ohio. Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address Or does that all fall on computers today? Help even if you are not a cashier, you work for GetGo! last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. My parents come here to get produce, and they got me into the habit, too. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Customer Reviews. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. 2023 Trustpilot, Inc. All rights reserved. Hello Shop & Save. 54% of Giant Eagle employees are women, while 46% are men. Verification can help ensure real people write reviews about real companies. GIANT EAGLE - 38 Reviews - 318-320 Cedar Ave, Pittsburgh, PA - Yelp . Poor quality produce for the price The first transaction that I did online in fact, did go through. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. We would like to show you a description here but the site won't allow us. Early History. So I have called repeatedly and was told the discount would be added, but it never has been. I love Giant Eagle Curbside Pickup. They have become more of a supermarket police force bordering on the ridiculous. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. Leave a review. Companies can ask for reviews via automatic invitations. I'll go to Kroger's from now on. More or less told tough. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Good Morning. Job Work/Life Balance Why am I going to have to go to to your store to get my weekly special circular? Nov 25, 2022, 12:13 PM PST This is certainly an attempt to get people to switch to the new MyPerks program. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. This person was watching everyone in the line as if they were stealing. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. Complaint about Giant Food Stores? File now, we help resolve it! Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle Terrible Terrible Terrible. HIGHEST PRICES ANY WHERE! Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. I just don't understand how this could happen. Piss off! 1.0. Flu shots are only available from 10a-6p. They never want to cut the meat that's available. File a complaint. They bring them out and put them in your truck for you. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. Giant Eagle Pharmacy caller complaints. Giant Eagle Reviews, Ratings | Retail near 3841 S Hamilton Rd Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! I will NEVER walk in a Giant Eagle again! Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. I realize that's how it works. Can the consumer advise which location she is referencing? No everyone lives their life online. Our only son was born @ Magee Womens Hospital in Pittsburg . Contact Us Also, why did i not earn perks on Dec. 17 and Dec. 22? Terrible customer service. if customer service reviewed purchases they woul see all are made in my name with my debit card. 20 Things You Didn't Know about Giant Eagle - Money Inc When empty the cart basket closes. Country fried steak & eggs were. This review was chosen algorithmically as the most valued customer feedback. I've ordered cakes before with images on top but they where sprayed directly on the cake. It always smells bad. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. How does that help with a person that wants a grocery list AHEAD of time? This is the email I received 12/14/22: Jacob Mann - Assistant Store Manager - Giant Eagle, Inc. - LinkedIn Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. Share your photos and videos with others to prove the truth of your words. This is not the 1st time this has happened to me. I suggest that customers avoid this location as long as this individual is working here. I said well we waited all that time and the car ahead of us received their prescription so how we would know? No one has called me yet. I just came back to Giant pharmacy after being with CVS. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Be the first one to write a review. To the point when the customers would just straight up insult the shoppers. Giant Eagle Grocery - Central Percentum Giant Eagle. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. Last friday, I placed an order for pickup at Giant Eagle. The quality control of your produce does not exceed healthy expectations by your customers. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. For that, Im lucky! She said too bad, you need to wear a mask or we can't check you out. I love that the fruit and vegetable selection is top notch. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. When are you guys gonna get the a2 milk? Learn how the rating is calculated 1 complaint. Working At Giant Eagle: Employee Reviews and Culture - Zippia 9% of Giant Eagle employees are Black or African American. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. I paid for a SHOWROOM car wash and parts of my car weren't even touched! Explore an interactive map with places nearby. Giant Eagle Grocery - CentralPercentum GetGo. Not even sure it was USDA Choice. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Desired outcome: Tip for consumers:Please be nice to the people that serve you. Order submitted Dec 15. Giant Eagle has extremely terrible customer service. Pay for this replacement part that your car wash broke. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. The kitchen manager was the cashier. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. I said I would write to Ms. Laura Karet about this. What happened to integrity and company loyalty. named Heather - very immature for the title that she holds. Hours And Map For Giant Eagle Grocery In Oakdale, LA I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. The attendant looked to find it in the car wash and could not. Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi So they make you think you must buy 4, but no, only one is enough. They were VERY rude to say the least, there was no need for it. (******* ****** **************. Depending on your role and location, you might qualify for all or some of the following benefits. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. Read full review of Giant Eagle and 1 comment. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. This did not just happen, it's been over 3 years now. 1. ADDITIONAL LINKS With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Upon explaining my concern, store associate said they are out of all items.

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