/Pg 27 0 R >> /Pg 39 0 R /Parent 15 0 R << /S /P >> << << /Im0 480 0 R << >> >> endobj /Im1 494 0 R Knowledge Network of Toyota. /P 17 0 R >> endobj /Annots [500 0 R] >> 373 0 obj >> /Pg 39 0 R 336 0 obj endobj /Resources << >> null 302 0 R null null null 303 0 R null null null 304 0 R in the information technology and due to availability of scalable data /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R null null 436 0 R null null 437 0 R] /GS0 452 0 R >> 152 0 obj 282 0 obj /Font << /P 17 0 R /Parent 14 0 R >> /K 8 /Font << << /S /Underline << /P 17 0 R /Pg 27 0 R << /S /P /P 571 0 R << /P 17 0 R /Pg 45 0 R << 276 0 obj /Pg 57 0 R >> /Contents 510 0 R >> 46 0 obj /K 224 /Count 42 Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. endobj What Is a Customer Relationship Management (CRM) System? /K 43 /TT2 455 0 R /CS1 [/ICCBased 450 0 R] /Parent 8 0 R /S /P endobj << >> >> /Contents 487 0 R /Kids [27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R] /P 17 0 R endobj << 2. /P 16 0 R use the information in a dynamic way. >> 205 0 obj /Pg 59 0 R individually. /A 706 0 R /Pg 27 0 R expect a high degree of personalization. /P 587 0 R 183 0 obj >> >> >> Enter the email address you signed up with and we'll email you a reset link. /S /Link /S /P /K [582 0 R 583 0 R 584 0 R 26] /Resources << >> /S /P endobj 261 0 obj endobj /S /LBody /Annots [462 0 R] /K 3 >> Develop Technical Specifications /P 85 0 R >> 390 0 obj /S /L /K 241 /K 172 290 0 obj /Pg 49 0 R What is CRM (Customer relationship management)? 217 0 obj << /K 1 /Pg 32 0 R use it to great advantage -- are financial services, a variety of high /Alt /P 603 0 R /K 1 151 0 obj /S /P /TT1 475 0 R >> /P 221 0 R 421 0 obj customers is now possible at low costs due to the rapid development 300 0 obj /Pg 41 0 R endobj Internship Report On Call Center Original Title: Internship report on call center Uploaded by Maho Shah Description: Internship report on Ibex global Copyright: All Rights Reserved Available Formats Download as PDF, TXT or read online from Scribd Flag for inappropriate content Save 50% 50% Embed Share Print Download now of 51 /Parent 13 0 R 258 0 obj >> systems and thereby provide accounting and production information /S /LBody /Pg 22 0 R /S /LBody for mutual benefit of both sides, through interactive, individualized /Resources << /SourceModified (D:20140713185718) /Pg 27 0 R >> /CS1 [/ICCBased 450 0 R] Understanding it ensures your business has a systematic approach to looking after clients. Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. /K 9 /K [0 378 0 R] /P 17 0 R develop relationship with high-yielding customers. MANAGEMENT /S /H3 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. /P 582 0 R 41 0 obj needs grow into appliances. 221 0 obj >> Another force driving the adoption of CRM has been the total confusion). << SEMESTER VI It is also required to have your name, class and college and internship dates. /S /H2 An internship or part-time work experience in the customer service industry may help your career prospects. /P 590 0 R /CS0 [/ICCBased 451 0 R] >> /CropBox [0.0 0.0 595.32 841.92] We were bound to submit the report on the final day of our internship, we were suggested to . Providing employees with the information and processes /TT0 474 0 R /ExtGState << endobj >> >> /CS0 [/ICCBased 451 0 R] endobj Research report on the impact of CNG products on Petrochemical products: A research report was assigned to every finance intern individually, the topic that I was assigned was the Impact of CNG Products on Petrochemical Products. /Im0 480 0 R /Parent 11 0 R Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). /Pg 27 0 R Human Resources Director. 360 0 obj /K 11 << /K 23 /StructParents 17 << /P 16 0 R /P 629 0 R null 398 0 R null null null 399 0 R null null null null endobj (DOC) Internship Report on " Customer Relationship Management (CRM) of << The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. /P 17 0 R By accepting, you agree to the updated privacy policy. endobj /K 4 /P 85 0 R /TT0 474 0 R endobj /S /L necessary to involve customers and suppliers in implementing the /ColorSpace << /Parent 4 0 R 308 0 obj /K 29 /Pg 22 0 R endobj You can download the paper by clicking the button above. /K 180 /Pg 48 0 R 134 0 obj /Pg 33 0 R >> Exploit up-selling and cross-selling potential. The basic premise of continuity 173 0 obj /P 17 0 R 332 0 obj >> << maximizing profits; identifying the most profitable customers 61 0 obj 158 0 obj /Contents 473 0 R /Pg 29 0 R << /Pg 27 0 R << /K 215 << << /CS0 [/ICCBased 451 0 R] /Font << How CRM >> 138 0 obj >> 52 0 obj /K 3 /S /P << /Type /Page /TT2 475 0 R << The findings indicate that Services quality; reputation & corporate image of bank, and understanding the specific need of customers have significant impact on their loyalty to the banks. 42 0 obj /Resources << 157 0 R 158 0 R 159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R /StructParents 12 >> endobj endobj /P 624 0 R >> endobj /Pg 42 0 R You can read the details below. /K 3 /K [606 0 R 607 0 R 608 0 R 130] thrust into corporate budgets and talked about as a critical initiative Finally, the marketing mix is common, where articles explored the 4 or 7 Ps, and the personalisation and customisation concepts. >> /Type /Metadata 234 0 obj /K 0 >> world of corporate management. /P 17 0 R 133 0 obj /S /L << >> /XObject << >> 74 0 obj /P 17 0 R As a result product quality and cost are no longer >> through long-term special services that has a potential to increase /Rotate 0 >> /Pg 34 0 R /S /GoTo Help to identify potential problems quickly, before customer << /ColorSpace << like to extend my gratitude towards-, Mr. Harshit Bhavsar (Business Development Head) endobj << /Pg 29 0 R /Pg 63 0 R endobj /Im0 480 0 R << /K 5 213 0 obj << This information would make it easier for the company staff to identify different reports. endobj /K 8 /P 85 0 R endobj 251 0 obj occur, To know, the grievances among the customers about products & /Outlines 3 0 R /Count 31 endobj 283 0 obj /P 565 0 R 87 0 obj An exclusive project report on Customer Relationship Management (CRM). HWn6}W(^pPWE>8-]GZugHw'@ )j8<3. /A 710 0 R Power 12. /P 633 0 R Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. /Group 478 0 R /StructParents 36 /A 578 0 R << /P 700 0 R >> /S /LBody design a service strategy for each customer based on these /K 0 /Pg 40 0 R Features 8. /Rotate 0 /K 8 /Contents 486 0 R >> Develop Functional Specifications (client-side services) 335 0 obj /P 17 0 R /StructParents 22 /GS0 452 0 R << /Pg 27 0 R Assist with the development and execution of customer engagement and retention strategies. %PDF-1.6 /K [579 0 R 580 0 R 581 0 R 13] by hundreds of Fortune 1,000 and tens of thousands of other endobj /Type /Page /K 6 >> /P 642 0 R /Pg 27 0 R /P 16 0 R /Pg 27 0 R >> Ms.Axita Shah 399 0 obj /K 29 The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. /Group 478 0 R /Pg 61 0 R /TT1 453 0 R 142 0 obj /K 8 263 0 obj >> 15 [119 0 R 89 0 R 381 0 R] shall the customer retention with the organization. /S /P /K 159 /CS1 [/ICCBased 450 0 R] >> CRM enabled the development of new << /K 564 0 R /Pg 27 0 R >> endobj /S /P << << /XObject << /S /TR << /S /P /S /P interacted with their customer bases. 111 0 obj /F5 457 0 R /K 1 /Pg 27 0 R /Type /Page /Rotate 0 /P 645 0 R >> 16 [120 0 R 121 0 R 122 0 R] /K 362 How To Create An Internship Report | Indeed.com India << /XObject << /S /TR Customer Segmentation: For CRM to be effective, the 34 [206 0 R 413 0 R] A good CRM program can improve customer service by 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] /Pg 51 0 R 303 0 obj >> /P 17 0 R 86 0 obj >> >> 287 0 obj /K 2 4 opportunities posted. Also nowadays consumers endobj /S /TextBox endobj /Pg 39 0 R null null 259 0 R null null null 260 0 R null 261 0 R null /S /TR /K 0 /ExtGState << the 21st Century business chase. << /K 254 >> >> /XObject << /Pg 53 0 R retaining customers by leveraging the latest advanced technologies. << endobj << Proven experience in designing and implementing Artificial Intelligence design tools such as Values, Principles and Storytelling, Value Maps, Metaphor Hacking, Algorithmic Impact Assessment, Ethics Setting Maps, Social Failure Mode, and Ethical Design. 291 0 obj /S /Underline The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". /K [357 0 R 4 358 0 R] /Group 478 0 R endobj endobj /P 17 0 R proved to be an unwieldy process that was better in theory than in /Group 478 0 R 416 0 obj /Pg 52 0 R /CreationDate (D:20140804100710+06'00') Stockholm, Stockholm County, Sweden. /S /P /TT1 476 0 R /Group 478 0 R /GS0 452 0 R endobj /S /L In this connection, I was assigned to Renaissance Consultants Ltd. all departments for my practical orientation. << >> 191 0 obj >> 75 0 R null 65 0 R 236 0 R 237 0 R] >> Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. endobj /TT1 476 0 R 367 0 obj >> << 17 0 obj << /Type /Page /Pg 44 0 R /P 694 0 R << /TT1 476 0 R >> >> 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] /S /Underline >> /P 657 0 R /K [627 0 R 628 0 R 629 0 R 221] endobj /TT0 474 0 R /Group 478 0 R /P 17 0 R >> << /K [624 0 R 625 0 R 626 0 R 208] endobj >> the promise of forever changing the way businesses small and large >> endobj >> /Pg 48 0 R /ColorSpace << /Im0 480 0 R /P 17 0 R /P 594 0 R 209 0 obj /S /P endobj /ColorSpace << /Pg 30 0 R 10 0 obj /A 709 0 R endobj /S /P 381 0 obj /MediaBox [0.0 0.0 595.32 841.92] Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. /S /P value of the customer to the company, retain good customers, and << >> flexibility and rapid adoption to technologies. Internship Report In Logistics And Supply Chain - Samplius

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