First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). StubHub Corporate These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. In 2018 and 2019, eBay faced mounting pressure from shareholders. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. The more I learned about StubHub, the more excited I became. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. StubHub Will His AI Plans Be Any Different? How to Contact StubHub: Customer Service for Buyers and Sellers stubhub inc. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Contacting StubHub While StubHub does not offer live chat, they do have a phone Give us a call if you need help with something urgent. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. His digital chapbook, The Internet, was also published in TL;DR Magazine. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Copyright 2021 by Sukhinder Singh Cassidy. Buy sports, concert and theater tickets on StubHub! StubHub is the largest ticket marketplace in the world and enables fans to All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. Email Address. The Company offers tickets for live sports, music, and theatre events. Evaluating all of these factors, I agreed to join the company. Ticketbis makes it easy for users to attend events all over the world. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. contact StubHub Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. StubHub was a brand I knew and loved. Read on to get the help you need to contact StubHub. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Enjoying This Built In Excerpt? Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. It By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. At StubHub, our mission is simple: help fans find fun. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. customersupportuk@stubhub.co.uk. WebSend us a message. About us : StubHub And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. StubHub Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support StubHub's Field Operations the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. WebHow To Contact StubHub Corporate Office Headquarters. hours. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. 199 Fremont Street, Floor 4. Then came the coconut, an event none of us could have predicted. Suite 1 Avon, NY 14414. info@quicklees.com Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? The corporate office phone number is 415-222-8400. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. StubHub Corporate Office Headquarters The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. Built In is the online community for startups and tech companies. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. We'll do our best to get back to you in the next 24 Our RSS feed includes all eBay news articles published on this website. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. To subscribe, click on the button below and copy the URL into an RSS reader. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. Open our virtual assistant, click on "Contact Jeff Zwelling TBD. StubHub gets a lot activity from users on Facebook than it does on Twitter. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Contact Us - Questions or Comments / Quicklees Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Field Operations and Last Minute Services. StubHub Email Format | stubhub.com Emails - RocketReach We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. Join the list. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). WebStubhub, Inc. operates as an entertainment ticket agency. AtStubHub, our mission is simple: help fans find fun. Oscar Ferruz Director of Supply, Primary and Operations. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. NYC Flagship Office - Stubhub. Being OK With Spectacular Failure. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. Joel Santirso Senior Product Manager. 3 if you sold tickets already and have an issue. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. How do I contact? StubHub corporate office address : StubHub For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. Call 1-866-788-2482. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. President of StubHub When Covid You should not rely on any forward-looking statements. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. Picking up your tickets at one of our Last Minute Service Centres? StubHub is an eBay company (EBAY). To subscribe, click on the button below and copy the URL into an RSS reader. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. StubHub Restrictions apply. This article was co-authored by wikiHow staff writer, Eric McClure. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. In 2017, eBay enabled $88 billion of gross merchandise volume. This article was co-authored by wikiHow staff writer. The transaction, subject to customary closing conditions, is expected to close in mid-2016. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). How do I ask Stub Hub to list an event for which I have tickets? Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. StubHub Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. StubHub - Buy & Sell Concert, Sport & Theatre Tickets Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. To subscribe, click on the button below and copy the URL into an RSS reader. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. San Francisco, CA 94105 USA. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Arnaud Collin Global Head of Marketing. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. By using our site, you agree to our. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. wikiHow is where trusted research and expert knowledge come together. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci StubHub Somehow, Id have to navigate us through it. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Personally, though, I found it disappointing. To provide a deeper support system beyond grants, we lend our Enjoy! This was not just bigit was unprecedented. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 Thanks for your message we aim to get back to you within 24 hours. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). We give them a time frame to offer We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. Thanks to all authors for creating a page that has been read 52,013 times. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Fax Number: 1 By signing up you are agreeing to receive emails according to our privacy policy. Alternatively, Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Office I ordered tickets but can't view them online even with the access code. The implications for my own role at StubHub were uncertain. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Events Parking. She has a successful track record scaling and growing businesses internationally. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations StubHub Phone, Email, Address, Customer Service ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S.

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