The NEW $55 Plan will now provide Unlimited High-Speed Data. And yes, there are several ways to reach the Straight Talk customer service team. International long distance service is available to select destinations only, which are subject to change at any time. This is the best way to manage and repair your business reputation. And yes, you also have the option to transfer the phone number to a different carrier. DEVASTATING to my business. But they were so QUICK to take the money out of my account. Access the Wifi Optimizer to help reduce data usage. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. What a complete waste of time. And this doesn't make any sense at all. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Dont waste you time or money. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. There wasn't one person that I spoke with that even cared. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. I had a fraudulent charge on my credit card account from Match.com. The worst phone service ever!!!! We don't call a lot of people. Our content is intended to be used for general information purposes only. Straight Talk will unlock phones for current and former Straight Talk customers for free. My phone service is not working. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. That person took my address, email address, and phone number. Copyright 2007 - 2023, ContactHelp.com. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? All of a sudden my phone stuck in sos mode. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Who is ED Magedson - Founder, Ripoff Report. Copyright 1997-2023 Ripoff Report. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. You'll get all the information you need right on your phone! After installing it in my phone it said SOS for the cell signal. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. WebSearch Newegg.com for iphone 6s plus straight talk. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. Estimated amount consumers saved since 1997: $15,590,010,907. Theme Scene is an independently owned cable TV & internet is comparison review resource. Find more than 137,785 complaints| Ripoff Report Navigate to the Support tab and click on Contact Us. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 Reward Points have no cash value and cannot be transferred to another customer. After spending over 2 hours on hold they disconnect me. Receive your unlock code via email. Customer service gives no true resolution to the issue. The first rep. this morning said he'd call me back on my cell right off. I have been a loyal customer since TracFone days! Its Free to Join! Wasted half a day! Alarms, TTY and other systems may not be compatible. WebUnlocked phones youre bringing to Straight Talk. Check running services and close unnecessary applications. ^FT Manage your wireless service from anywhere at any time with the Straight Talk My Account App. > Understand My Bill. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! It's the most convenient way to manage your service. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. All rights reserved. A couple hours later my phone lost service. I am beyond sick of straight talk!! The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! HOURS OF OPERATION 7 days a week, 365 days a year. WebAt Straight Talk, customer service is extremely important to us. The data is non existent no matter if it is the beginning or end of your service date. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. Your Privacy Choices. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. on 2/28 at 12:51PM Straight Talk Contact Info. Get fast shipping and top-rated customer service. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? Unsubscribe at any time. But you have exceeded the number of items allowed per order. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. It's now been a day and half. People do change cards. Text 611611 to check your balance, get refills and much more. WebGet rewarded with Free Service at Straight Talk Rewards. After setting the sync settings, emails will begin displaying on your phone. Send a letter: It is also possible to write and send a letter to Straight Talk. I've talked to 6 customer care agents was promised to get a call back twice that never happened. I laughed as I am expected to have two phones when I am dealing with the issues. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. Calls are billed in one-minute increments. Many consumers have expressed frustration with Straight Talk's phone-based customer service. I let him know this in no uncertain terms. Thanks SO much! Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. WebStraight Talk, Inc. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. So I'm out money with no phone or service and thus far no solution offered. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. I spent HOURS on the phone with customer service getting the same answer every time. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. Calling customer support is useless. We use dedicated people and clever technology to safeguard our platform. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. Yesterday one of our phones just stopped working (wouldn't turn on). navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. I bought a sim and plan from them at Walmart for $35. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. 30 minutes to sync email to your phone. 2023 TRACFONE. Enter your address to check service availability for your address. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. They also have a rewards program so you can earn points to get free monthly plans. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. I was charged the full amount and then the next day lost phone and text service. They are a SCAM!! Find another carrier. Have an issue or a question search the site, Need help? This company and the people who work here are so horrible. Advertisers above have met our I use the app to refill my monthly service and it always goes off without a hitch! Press 1, then 5, then press # three times. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Straight Talk has continued to offer quality services since launching a few years ago. You can contact us at 1-877-430-CELL (2355) to change it. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Today I was told I would only need a credit card to sign up for service. I will be looking for another pre pay service with hopefully much better customer service! While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. I am very angry. Your System Sucks. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. You will need to perform a separate checkout for the items in your cart. For more information about reviews on ConsumerAffairs.com please visit our Our mission is to educate consumers on cable & internet and home services. NOTE: It can take between 15 ? -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". Concluding that she was psychotic, I asked to speak to a supervisor. Straight Talk does not own their own cellular towers. HIGH SPEED INTERNET REQUIRED. About 5 hours later, I had not received the label via email, so I called back. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. I called customer service multiple times only to have the call dropped each time. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. I had straight talk for years. This is your device's unique identification number. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). All you need to do is dial this number: 1-877-430-2355 and follow a prompt. I want to keep the phone just someone lying to me like that is crazy. It is affordable and I like that I could bring my own phone. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! You'll see a list of merchants you've subscribed to. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Straight Talk is one of the leading wireless carriers in the United States. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. SMH!!!! Billing & Payment. Jan 4th of 2023 lost all coverage and internet. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. The NEW $55 Plan will No one knows how to help or even cares. Rates are subject to change without prior notice. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. WebWho can I contact if I am having issues with my Phone Service? You can use our automated system or speak to a Customer Care Representative. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Calls must originate from the US, or Puerto Rico. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Call (888) 442-5102 to request an unlock. Airtime minutes will be deducted plus the cost of the International call. Posted by nepaguy001. Subject to our Reasonable Use Policy and Terms of Service. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. I do not know if they changed their website or not. Anyone can write a Trustpilot review. Reduce the use of the "Live Wallpapers" (These use processing power and memory). Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. This is one of the worst experiences I've ever had with any company. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. All business will get complaints. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Please visit our 611611 Page. This number worked fantastically, and I got all I needed accomplished! Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. WebAt Straight Talk, customer service is extremely important to us. WebChat with one of our agents live. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. I spent HOURS on the phone with customer service getting the same answer every time. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. The 2nd person wanted me to scratch off the pin on the data card. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. I accidentally threw my sim card away when switching to Visible. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. WebOverview of Straight Talk Wireless complaint handling. Available online only. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. Credit card and Account required for enrollment. We value your privacy. Switch "Screen Timeout" to the lowest setting. Once the app and email has been set up, an icon will appear on the applications menu. Went to walmart to buy a hotspot to get me by. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Well start sending you the news you need delivered straight to you. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. You now have a spot reserved for Straight Talk Home Internet Service! It allows the users Just a Philippine call center that is undertrained and could care less to do their job. All rights reserved. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. Wondering if a report is missing? Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! WebSearch consumer complaints, reviews and information about straight-talk-.com. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. They might even offer some discounts or incentives to keep you with them. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Some phones on specific plans have hotspot capabilities. Transferred my friends number and now both phones are not working! I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! He hung up. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. The service was great and I never had an issue that caused any inconveniences. This whole situation is f*cked up and I dont know what to do. Click below for our Contact Information and hours of operation! When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] SELF-SERVICE AT YOUR FINGERTIPS This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] Phone was fine for a month. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service.

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