I have applied for my new bus pass, what should I do with my current pass? If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. What should I do? Are you struggling with the cost of living crisis? If you email us please confirm your date of birth and current address in the email so we can fully check our records. Age-related passes will be valid for five years. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. How did the American colonies actually win the war and gain their Independence from Britain? Call us on 0345 200 0388 for an application form or for assistance completing one. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Disability-related passes can be valid for 1 - 5 years. Renewing a disabled persons bus pass | East Sussex County Council If you dont provide us with evidence, your new pass will be delayed. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. If you have any questions, please contact Essex County Council by calling0345 743 0430. Can you renew your bus pass online? - Wisdom-Advices For assistance with new applications: (Click the arrows below to reveal the answers). You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. It is no longer. Copyright Lancashire County Council 2022. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. We send out renewed passes by the end of March. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. If you do not have your current pass, then please contact us. The expiry date will normally be five years from your birthday. passes that expire between January and March are in the process of being issued The list of these services is on the GCC web site, under Transport. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. 1 Contents. An older persons bus pass has exactly the same benefits as a disabled persons pass. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. NoWcard: Renew Completed renewal forms will be processed and new vouchers issued approx. 5 How long does it take to renew an older persons pass? Free bus passes explained - Surrey County Council - surreycc.gov.uk You won't need to renew your bus pass when it expires. What do I do with a bus pass which is no longer needed? How long does it take to renew an older persons pass? When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. March 2023 renewals. I have moved into Gloucestershire. All content 2023 Southend-on-Sea City Council. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Calls from mobiles are likely to be considerably higher than those from landlines. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Readers ask: Where To Renew Bus Passes West Midlands? Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). What do I do about my concessionary bus pass? Disabled person's bus pass There's no central provider of the disabled person's bus pass. This will be. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Please provide them with as much detail as possible about the journey you wished to make. There is no need to contact us until we get in touch with . Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. We only need this if you want us to contact you and we won't keep it once we've replied. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Can I use my bus pass on National Express Services? At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. I am an age-related bus pass holder and my current bus pass is due to expire soon. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. We will post your renewed bus pass 18days before the old one expires. The pass is valid for the journey being undertaken, for example at the right time of day. The form will ask for a new passport-sized photo, which will be printed on their new card. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Youll need to provide proof of identity. Learning impairment that has resulted in an arrested state of development before adulthood. However, you may not be allowed to use your bus pass on night buses i.e. Update or cancel a card. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Renewing your bus pass or reporting it as lost or stolen We also use third-party cookies that help us analyze and understand how you use this website. You don't have to do anything, unless you have moved since we sent you your last pass. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Lee Username Password Forgotten your Password? If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. GCC understand there was a discount being offered for some local train travel. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. If you have moved address since receiving your bus pass, please notify us of your new address . Older person's bus pass renewal. Concessionary bus passes will no longer be renewed automatically. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. You do not need to reapply for your bus pass. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Companion passes are automatically renewed at least 2 weeks before they are due to expire. You can apply for your renewal bus pass online. If you do not receive your new pass please contact our information line on 0345 600 0659. Hampshire County Council Concessionary Travel Scheme - General Terms A letter and a renewal application form will be sent to you automatically you can also use the application form below. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Changes to personal details Pensioners to lose free bus pass due to state pension changes who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Your pass will be automatically renewed if you have used it within the last 13 months. Currently this is at age of 66. Our If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. In the unlikely event that your pass does not arrive, you should call. My age-related pass has now expired but I have not received a new one. Changes To Renewal Of Concessionary Bus Passes. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. You will need to pay 10 to replace this pass. These pages are for East Sussex bus pass holders. By clicking Accept All, you consent to the use of ALL the cookies. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. What are the 3 most important parts of a motherboard? For further information see www.gloucestershire.gov.uk/fairprocessing. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. You can apply for your renewal bus pass online. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. Alternatively you are able to renew your vouchers online. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Renewing, updating or cancelling a bus pass. You can find your renewal code located in the box towards the bottom of your renewal letter. Free travel before 9.30 am on infrequent services. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . However, you may visit "Cookie Settings" to provide a controlled consent. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Apply for or renew your bus pass. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. As a general rule, it is usually cheaper to call during the evenings and weekends. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. pensioners. Older person's bus pass | Leicestershire County Council Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Do not include common words or names. These cookies track visitors across websites and collect information to provide customized ads. Please let us know if you no longer require a bus pass. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. I am a disabled pass holder, will I receive a bus pass renewal letter? This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Where can I get a bus pass for an older person? This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. It costs 10 for a new card. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be with no need for anyone to fill in any forms or submit any photographs. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Essex County Council is not responsible for this. The new pass is free. Using your card.

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