tradesy return policy for sellers

How many days has it been since you purchased the handbag? I will never use nor would I ever recommend selling on this site. Buyers have a maximum of four days after delivery to request a return. Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Looking forward for receiving all my purchases on time. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. I'll be checking with you first on all my luxury purchases. While other sites charge a 2.00 fee for instant payout or free for bank transfer. I highly recommend it. After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Tradesy Reviews | Read Customer Service Reviews of tradesy.com - Trustpilot With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. So if the wedding dress doesnt fit, for example, the buyer is out of luck. For items priced at less than $150, the payment processing fee will be just $5. Aside from womens fashion, Tradesy, you can also sell or buy wedding items. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. It should be displayed hung or on a mannequin. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. The time money gets to your account is too long, and the safe transfer fee is too much. no thanks. Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. Now it is Vestaire and nobody will help me. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. There was a hundred dollar coupon, and the bag was described as gently used. The sellers used to be able to keep their earnings. Tradesy also streamlines your shipping process. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. Because they want you to use your earnings for purchases on their app. It offers free shipping for all products except wedding gifts. use a hair dryer I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! Each of your unique items must have its listing on the platform. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. A better buck for good second hand designer shoes, accessories and whatever youre in the hunt for;-). Tradesy ranks 1st among Used Clothing sites. We're so sorry to hear that you've had a negative experience on our platform so far! I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. When you purchase fake brand products from Tradesy, youll get reimbursed in full. Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase. I'll never purchase anything from this scam company. Tradesy Restricted Items: Keep These Off Your List We have a zero-tolerance policy when it comes to replicas. If you accept the offer, the buyer has 24 hours to complete their order. We want to do anything we can to make each experience worthy of your best possible rating! Dont dream of branded item if you are cheap. Hi James,We recently reviewed your feedback and wanted to follow up with you. Listing Fees on eBay, Poshmark, and Tradesy, Poshmark Review: Is It Worth It to Buy and Sell Used, How To Sell Clothes Online For Money (2022 Guide). It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Just emailed seller for options. Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. Thanks. These earrings are 100% fake and look awful. Tradesy has zero tolerance for designer replicas or counterfeited listings. I got this Jay Godfrey dress in red for $30 and I love it. -Tradesy will return all items under $150 back to the seller if buyer requests return. To us, your feedback is everything, wed love to hear from you. In addition, the company handles all the processes involved in shipping on your behalf for free! The bag was in perfect shape. The buyer has your merchandise and Tradesy has your funds. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. You can also use your earnings to shop for items on Tradesy that youd love to have or are interested in adding to your inventory. I could deal with a short hold Two weeks later the funds were available on the 11th of January. Tradesy provides a hassle-free and smooth buying and selling experience for women who love fashion. Very pleased first-time Tradesy user. Wanted to confirm that all discounts were applied because, though referenced as 'Site credit,' the dollar amount of this credit was not listed in the line items delineated on the final pricing/post shipping page. Photos must not come from the Internet; no retail photos or stock photos. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Here are 8 tips for writing great reviews. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. My merchandise was treated as if its their own. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. i never got 1 phone call in 2 weeks. In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. Tradesy hooked up with Authenticate First, these people don't know what they are doing. New Arrivals. Tradesy are infamous for holding your money! Sell the bag on our site! It was the worst experience of customer service they've had. I'm hoping that the bag I've purchased is from a none smoking home. tradesy return policy for sellers sounds worse than ebay! Yep. Hi There,We recently received your feedback and wanted to follow up with you! With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. This is often due to the lack of incentives to offer customers. This usually takes 24-48 hours (but sometimes less). I am a seller and they allowed customers to use your merchandise for a few days, and then allow customers to return. Poshmark allows you to post an unlimited number of products on its platform. All submitted reports are confidential and will never be shared with the listing owner. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. Im like WHAT? It's all good!;-). If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. Since negative online Tradesy reviewers are typically upset over misrepresented sales, this feature is very important. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% Fees: For sales less than $50, Tradesy deducts a flat $7.50 fee. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. How fraudulent!! However, if you are a professional seller, buyers will have 14 days to return your items. Tradesy allows you to list as many items for sale on the site without any additional fees. I will not purchase here again. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. No problem. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. To find more information about reviews and trust on Sitejabber.com please visit. to air the bag outside getting nervous about this. 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Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. -Tradesy will return all items under $150 back to the seller if buyer requests return. This ensures that our customers almost never receive inauthentic items. The seller payout process is HORRIBLE. The high costs and slow pay earned Tradesy a substandard Husl$score. I'm honestly confused why it hasn't sold for so long, but that's beside the point. Once your listing is live, youll be notified immediately via email. New Menswear. Tradesy provides an accessible 24/7 customer support team. Every item that is returned is examined by a group of skilled authentifiers. When you become successful, they will make upp a reason to suspend your account. So if the wedding dress doesn't fit, for example, the buyer is out of luck. #HonestCompany;-) *****, Because I love designer items and the price is right. He never told me what the exact issue was and what was misrepresented. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. It also provides phone and email support. You can make money on Tradesy by selling items like clothing, shoes, bags, and accessories from top designer brands. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. I am very happy with my LV Nice BB. I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. Two days later the bag of my dream bag arrived. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. I chose Tradesy because it was the only place I could find the item I was looking for. Know that some customers may reach out with questions about your products, so you must be alert and ready to respond quickly. Were always here to help. After reporting a suspicious listing, you will be asked to select the reason whether the listing has authenticity issues, image issues, or absurd prices or information. since the order was placed even same day they are unable to assist with the modification of the transaction or even offer an account credit. Hi Tutu,We recently reviewed your feedback and wanted to follow up with you. tradesy return policy for sellers. To User Friendly easier navigating your website.. tradesy return policy for sellers - xarxacatala.cat However, they are returns or refunds on Tradesy. We want to do anything we can to make each experience worthy of your best possible rating. eBay is one of the founders of resale marketplaces; it was launched in 1995. This has been a miserable experience. The Tradesy authentication team of experts will conduct a thorough inspection to determine whether the item is authentic or a designer replica. Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Last updated Feb. 14, 2023 by Peter Jakes. do you really have customer service people who speak with customers bc i never had that experience. See more here. I was very suspicious of Tradesy at first, because it essentially seems to be Poshmark for designer goods. Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. Has happened multiple times, customer service does not help over email, and will not answer the phone. Sign up today and take advantage of its excellent features with its 14-day free trial! I Love shopping on Tradesy. Don't put your stuff on this site. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. The seller was professionally quick with their services. That is, if the purchased item does not meet the criteria, buyers can receive store credit. Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. This feature will help you find the best time to place your item on sale on the site. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. Unfortunately, a seller cannot choose their preferred carrier. Thanks so mucg I will definitely recommend Tradesey to those looking to purchase a quality designer product. Fashion items that are not sold on Tradesy include: Tradesy is an app and a website that allows users to sell secondhand ladies high-end fashion and luxury items, such as clothes and shoes, at reasonable prices. I chose Tradesy today because it had what I was looking for and reasonably priced. Completing the purchase was relatively simple, quick and frustration free. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Youll know this by seeing the marked-down percentage according to the details you provided. . H! Is Tradesy The Best Place To Sell Clothes? Horrible experience. Enables you to set prices for items based on your preference. We're so sorry to hear that you've had a negative experience on our platform so far! No explanation why, nor when I can expect my property back. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. They were well-packaged and beautiful. It offers a service that enables you to pay for products in installments. For sales over $50, Tradesy deducts commission of 19.8%. The transfer fee is for the payment processing fees Tradesy pays on your behalf when you sell an item. We recently received your feedback and wanted to follow up with you. Your Bag is Empty, Start Shopping! Bunch of Bullies! This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. tradesy return policy for sellers. Hi Sonya,We recently reviewed your feedback and wanted to follow up with you. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. Tradesy almost ripped me off of my $1,600. You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. I have called and emailed several times regarding an item that came to me broken and fake! Its very frustrating to feel like youre not being understood or that youre not getting the help you need. To do so will have you waiting up to a month for Tradesy to release your funds. And when an interested buyer agrees on the price, youll need to ship it to the buyer. It also came as scheduled. Putting your item up for sale on Tradesy is quick and easy. My husband and I were looking for my first Chanel bagfound it! See more, Since your historical data is being moved over time, you will not have a seller badge right away. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. A quick tour for Tradesy buyers - Help Center I sold a $1500 Herve Leger dress which I had only worn once. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. The option to make an offer has been enabled for all of your items moved from Tradesy to Vestiaire. Super easy to navigate the site and search for specific items. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. Dont use this company. Tradesy on the App Store I was anxiously hoping that I made the right decision to purchase this item. Great sales and super easy to shop for whatever you're looking for today. This is one of my favorite dresses. However, this doesnt apply to wedding items. Tradesy Seller Review | How it Works & What To Expect - SideHusl Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. Gain trust and grow your business with customer reviews. That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". Do they really expect me to send them ALL the video footage and photos I took of the item?? The main photo of your listing should meet the following requirements: Products cannot be worn by a model. The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. No problem. Learn more here. The platform charges $7.50 for every sold item that is less than $50. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. Selling on Tradesy is quite easy; all you have to do is list the item on their website. Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! So if you put your trust on tradesy, you are 100% WRONG and will get scammed. Of course I was a bit nervous while opening the box. I ordered a size 18 in gray, received a small in taupe. Awesome deals for authentic designer merchandise & accessories. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. I had subterranean expectations, but I took the chance since Tradesy gives a site credit. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. Privacy Policy. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? The seller was on vacation when I made my purchase, she let me know when it would be sent. It seems to me the company doesnt want to pay! - just as described by the seller. Why on earth would I seel a MOLDY bag to anyone??? And that Tradesy won't be on my side. Consequently, sellers alike tend to be unsure which sites are best for selling clothes online. It takes at least 10 days to get paid. It's Andrew from Tradesy, I hope this message finds you safe and healthy! The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? Autor de l'entrada Per ; Data de l'entrada calexico west port of entry hours; 12 month libor rate 2021 . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This is a warning to sellers. See more here. They have stolen money that is mine. This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy.

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tradesy return policy for sellers